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Supply of Software Products, Hardware Products, and Services

GA TRAINS LIMITED

This public procurement record has 3 releases in its history.

Award

15 Sep 2026 at 10:47

UK7 - Contract Details Notice
Award

03 Sep 2026 at 13:26

UK6 - Contract Award Notice
Award

03 Sep 2026 at 13:13

UK5 - Transparency Notice
Summary of the contracting process

GA Trains Limited has procured a single-supplier framework for software, hardware and related services supporting an essential operational system for real-time customer information, operational messaging and disruption management. The scope includes Tyrell IO, Helios display software and displays, Chiron, TyrellCheck, JourneyCheck, an SMS gateway, Arrakis, MAIA information columns, Chronos low-power signs, ARIADNE interactive tactile maps and Hermes Lite computers. It also covers maintenance, technical support and managed services. The work is for railway passenger information and operational communications, including railway traffic control software and passenger information systems. Delivery covers locations across London and the East of England within the GA Trains operating area. GA Trains Limited is the buying organisation.

The procurement is complete: GA Trains awarded and signed the contract with Nexus Alpha Limited and Neural Alpha Ltd on 15 September 2026. The award was made on 3 September 2026 through a direct award under the utilities regime, using a closed framework without reopening competition. The contract and initial order are valued at £543,542 gross. The minimum contract period runs from 15 September 2026 to 31 December 2027, with renewal of up to 12 months, allowing a maximum end date of 31 December 2028. The framework has an agreed price list and options for further orders, but commits no future volume or minimum value. The direct award was justified because Nexus Alpha owns and develops the specified products and holds exclusive intellectual property rights, with no reasonable alternatives or substitutes.

This award identifies a specialist railway technology requirement centred on passenger information, disruption communications and operational messaging. Suppliers competing for comparable work with GA Trains would need capability across rail information software, station and passenger-facing display hardware, accessible information products, messaging integration, low-power signage and associated computers. They would also need to provide dependable maintenance, support and managed services for an operationally important system, with the capacity to supply both products and ongoing technical assistance across London and the East of England. The appointed suppliers demonstrate that the requirement can be delivered by specialist SMEs with product ownership, development capability and control of relevant intellectual property. A credible competitor would therefore need a clearly differentiated product portfolio, rail-sector understanding, integration expertise and sustained service capacity.

How relevant is this notice?

Notice Information

Notice Title

Supply of Software Products, Hardware Products, and Services

Notice Description

GA Trains Limited (GATL) is establishing a framework agreement with Nexus Alpha Limited for the provision of Supply of Software Products, Hardware Products, and Services that required for an essential operational system used by GATL for real time customer information, operational messaging and disruption management. The contract is a single supplier framework for a range of software, hardware, and services including but not limited to: - Tyrell IO; - Helios display software; - Chiron software; - TyrellCheck; - JourneyCheck; - SMS Gateway; - Arrakis; - Helios Lite displays; - MAIA information column; - Chronos Low Power Sign; - ARIADNE Interactive Tactile Map; - Hermes Lite Computer; - Maintenance; - Support; - Managed services. GATL has made an initial order of products in establishing the framework, and reserve the right to purchase additional software, hardware, and/or services during the term of the framework through the issuance of an order form under the terms of the framework.

Procurement Information

For the specific requirements of GATL, Nexus Alpha is the owner and developer of the hardware and software and has intellectual property and exclusivity rights in relation to them. Accordingly, only Nexus Alpha can provide the requirement, as no reasonable alternatives or substitutes are available to GATL. The absence of alternatives or substitutes is not the result of any artificial narrowing of the procurement by GATL. Direct award is therefore justified under Schedule 5, single supplier

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f144
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/087173-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48140000 - Railway traffic control software package

48813000 - Passenger information system

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£543,542 £500K-£1M
Contracts Value
£543,542 £500K-£1M

Notice Dates

Publication Date
15 Sep 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Sep 20261 weeks ago
Contract Period
15 Sep 2026 - 31 Dec 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GA TRAINS LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1EJ
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

Nexus Alpha Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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