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Kiwi-NCM-VM320-NPM-SAM Renewal

Cumberland Council

This public procurement record has 1 release in its history.

Award

04 Sep 2026 at 11:29

UK7 - Contract Details Notice
Summary of the contracting process

Cumberland Council procured a three-year renewal of its Kiwi NCM VM320 NPM SAM software support service. The requirement concerns ongoing support for software used in network configuration and performance management, rather than new hardware, construction or general IT consultancy. The buying organisation is Cumberland Council, a public authority based in Carlisle. The service is for the council’s operations in Cumbria. The awarded supplier is Softcat plc, a large IT services and technology supplier. This opportunity is therefore most relevant to businesses that provide software support, maintenance and renewal services for network management platforms, particularly suppliers able to support established enterprise software environments for a local authority. It is less relevant to suppliers focused solely on hardware supply, standalone development, or unrelated managed services.

The procurement is complete and has been awarded. It used a below-threshold procedure, with the specific method recorded as unknown, and was organised as one lot. Softcat plc was awarded the contract. The contract was signed on 28 August 2026 and runs from 20 September 2026 to 19 September 2029. Its value is £79,407 excluding VAT, or £95,288 including VAT. The contract is active. The award covers software support services for the Kiwi NCM VM320 NPM SAM renewal. The published outcome identifies a three-year term and a single successful supplier. The procurement was evaluated through the buyer’s below-threshold process; no further award criteria or eligibility requirements are recorded in the procurement outcome. The requirement was therefore resolved through a relatively small, single-lot technology support contract.

This award demonstrates demand from Cumberland Council for continued specialist support of an established network management software platform. A credible competitor for similar work would need demonstrable experience supporting enterprise network configuration, performance monitoring and security or access-management software, together with the ability to deliver a dependable renewal service rather than a one-off licence sale. Suppliers should be able to maintain continuity across an existing technical environment, understand the supported platform and provide responsive software support throughout a multi-year public-sector contract. The successful supplier’s profile also indicates that the buyer accepted a large, established technology provider for this requirement. Smaller specialists may therefore need to show equivalent technical expertise, reliable service capacity, relevant public-sector or local-authority experience, and the ability to manage contractual support obligations over several years.

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Notice Information

Notice Title

Kiwi-NCM-VM320-NPM-SAM Renewal

Notice Description

Kiwi-NCM-VM320-NPM-SAM Renewal 3yrs

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f217
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/083829-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£79,407 Under £100K

Notice Dates

Publication Date
4 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
20 Sep 2026 - 19 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Cumberland Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARLISLE
Postcode
CA1 1RD
Postcode Area
Carlisle
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD1 Cumbria
Small Region (ITL 3)
TLD13 Cumberland
Delivery Location
Not specified
Local Authority
Cumberland
Electoral Ward
Castle
Westminster Constituency
Carlisle

Supplier Information

Number of Suppliers
1
Supplier Name

Softcat Plc

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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