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SECURITY SERVICES ON BEHALF OF HINCKLEY AND BOSWORTH BOROUGH COUNCIL

Hinckley & Bosworth Borough Council

This public procurement record has 2 releases in its history.

TenderUpdate

07 Sep 2026 at 13:49

UK4 - Tender Notice
Tender

04 Sep 2026 at 14:13

UK4 - Tender Notice
Summary of the contracting process

Hinckley and Bosworth Borough Council is procuring manned security guarding services for the Hinckley Hub and, when required, other sites within the borough. The service combines security and concierge duties, customer care, meet-and-greet support, visitor direction and additional cover for evening meetings and events. Three guards are required during core business hours, normally Monday to Thursday from 08:30 to 17:00 and Friday from 08:30 to 16:30. One guard’s start time has been adjusted to 08:00 on a trial basis to cover reception for NHS patients; this may become permanent or be extended by 30 minutes. The procurement is for security services, with delivery centred on Hinckley and the wider Hinckley and Bosworth area.

The process reached tender: the council invited offers through a below-threshold open competition. Questions were accepted until 28 September 2026 at 12:00, and bids were due by 7 October 2026 at 12:00. The contract is scheduled to run from 1 December 2026 to 30 November 2029, with two possible 12-month extensions subject to council approval; the maximum potential end date is 30 November 2031. The total estimated gross contract value is £650,000, amended from the originally published annual value of £130,000. There is one lot, identified as suitable for SMEs. Offers will be evaluated on quality at 60% and price at 40%. Electronic submission is allowed.

This opportunity suits established security companies able to provide reliable, trained manned guarding and concierge personnel for a public-facing civic building. Suppliers need enough operational capacity to maintain three guards through weekday core hours and to provide additional evening and event cover at short notice across other borough sites. The requirement also favours teams with strong customer-service skills: guards must welcome and direct visitors, respond professionally to varied needs and support a safe environment for council partners, customers and NHS patients. Experience of reception security, meet-and-greet work, public buildings or similar customer-facing environments would be relevant. Businesses should be able to manage a trial change to one guard’s start time and accommodate a possible permanent or extended shift.

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Notice Information

Notice Title

SECURITY SERVICES ON BEHALF OF HINCKLEY AND BOSWORTH BOROUGH COUNCIL

Notice Description

This contract is for the provision of manned security guarding services at the Hinckley Hub and, on an ad-hoc basis, other sites within the borough. Services include: * Security and Concierge Duties: Maintain a safe and secure environment while delivering a professional, customer-focused approach to security for all partners within the Hinckley Hub. * Customer Care and Meet & Greet: Assist with welcoming and directing visitors, supporting varied visitor needs to ensure a positive experience for all partners and their customers. * Ad-hoc Cover: Provide additional security for evening meetings and events as required. Three guards are required to provide the above services during core business hours: * Monday to Thursday: 8:30 - 17:00 * Friday: 8:30 - 16:30 Please note, at the time of tender a variation to one of the guard's working hours has been adjusted to start at 08:00. This is part of a trial period to cover reception for NHS patients. If successful this will either be implemented permanently, or the hours may be extended by 30 minutes for one guard's position.

Lot Information

Lot 1

Renewal: Two 12 month extensions are available subject to Council approval

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f255
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/084431-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79710000 - Security services

Notice Value(s)

Tender Value
£650,000 £500K-£1M
Lots Value
£650,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Sep 20261 weeks ago
Submission Deadline
7 Oct 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Dec 2026 - 30 Nov 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Hinckley & Bosworth Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HINCKLEY
Postcode
LE10 0FR
Postcode Area
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
TLF22 Leicestershire CC and Rutland
Local Authority
Hinckley and Bosworth
Electoral Ward
Hinckley Castle
Westminster Constituency
Hinckley and Bosworth

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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