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Designing Good Services and Service Design Leadership (con_31880)

Department for Education

This public procurement record has 1 release in its history.

Award

05 Sep 2026 at 00:31

UK7 - Contract Details Notice
Summary of the contracting process

The Department for Education commissioned education and training services for upskilling in designing good services and service design leadership. The programme is aimed at professionals working in product and delivery, user-centred design, business analysis design, and user research. The requirement concerns service design capability and leadership development rather than general education provision. The buying organisation is the Department for Education, a central government department. The supplier’s registered location is London, and the buyer is based in London. The contract covers one requirement, combining training and professional development intended to strengthen the Department’s service design skills across these related professional communities. This is a focused capability-building service for organisations with experience delivering structured learning and development in service design.

This procurement has been awarded and the tender is complete. The Department for Education used a direct award below the relevant threshold without competition. The contract was signed on 18 June 2026 and runs from 8 July 2026 to 31 March 2027. The awarded supplier is The School of Good Services Ltd. The contract value is £70,590 excluding VAT and £84,708 including VAT. The award covers the single requirement for designing good services and service design leadership training. The procurement was treated as a services contract and classified under education and training services. The award is recorded as active and the contract is active. Evaluation was not conducted through a competitive tender; the route was a direct award without competition.

This award provides a clear example of the Department for Education buying specialist service design training for several professional groups at once. Suppliers seeking to compete for comparable work should be able to design and deliver upskilling programmes covering good service design, service design leadership, product and delivery practice, user-centred design, business analysis design, and user research. Credibility is likely to depend on demonstrable subject expertise, experienced trainers or facilitators, and the ability to work across related professions rather than provide a narrow, single-discipline course. A suitable provider would also need to translate service design methods into practical professional development for a public sector workforce, with sufficient capacity to support a department-wide requirement and engage learners from varied delivery and research backgrounds.

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Notice Information

Notice Title

Designing Good Services and Service Design Leadership (con_31880)

Notice Description

Designing Good Services and Service Design Leadership upskilling for Product & Delivery, User Centred Design, BA Design and User Research Professions.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f2f2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/084159-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80000000 - Education and training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£70,590 Under £100K

Notice Dates

Publication Date
5 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
8 Jul 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Department for Education
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 3BT
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

The School of Good Services

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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