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Managed Services for Temporary Agency Resources (MSTAR 4) via ESPO framework

London Borough of Hounslow

This public procurement record has 1 release in its history.

Award

07 Sep 2026 at 11:49

Award Notice
Summary of the contracting process

The London Borough of Hounslow procured managed services for temporary agency resources under the MSTAR 4 ESPO framework. The requirement is a managed neutral-vendor service for temporary staffing, providing employers with recruitment supply chains and systems to recruit and manage contingent workers. This is a recruitment and workforce-management service rather than the direct supply of individual temporary workers alone. The service was arranged through the London Collaboration and relates to the MSTAR 4 framework’s Master Vendor lot. Delivery covers Hounslow and a broad range of English regions, including London, the South East, the South West, the Midlands, the East of England, the North West, the North East and Yorkshire and the Humber. The contracting authority is the London Borough of Hounslow, a local authority.

The procurement is complete and the contract was awarded to Adecco UK Limited. The contract is active and has a value of £40,000,000. It was signed on 2 August 2026. The authority used a limited award procedure without prior publication of a call for competition, following a further competition through the London Collaboration under the ESPO MSTAR 4 Framework, Lot 2: Master Vendor. The requirement was evaluated on price. One bid was recorded. The process was covered by the Government Procurement Agreement. The tender’s single lot is marked cancelled, while the recorded award remains active. No award cancellation or contract termination is recorded.

This procurement demonstrates substantial public-sector demand for an integrated temporary-worker supply model rather than a conventional, single-agency recruitment arrangement. Suppliers best placed for comparable requirements would be able to operate as a neutral vendor, manage multi-agency recruitment supply chains and provide the systems needed to order, track and administer contingent workers. Credibility would also depend on the capacity to coordinate recruitment activity across a wide geographic footprint and support a large local-authority workforce requirement. Relevant experience in public-sector or similarly regulated workforce services, robust supplier-management processes, dependable technology and the operational scale to manage multiple agencies would strengthen a future competing offer. The price-led evaluation indicates that a cost-efficient operating model would be commercially important alongside service capability.

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Notice Information

Notice Title

Managed Services for Temporary Agency Resources (MSTAR 4) via ESPO framework

Notice Description

The service solution for temporary agency resources; a managed neutral vendor service which delivers employers recruitment supply chains and systems for the hiring and managing contingent workers.

Lot Information

Lot 1

Award under ESPO Framework following a further competition by the London Collaboration.

Procurement Information

Awarded following further competition by the London Collaboration, using the ESPO MSTAR 4 Framework, Lot 2: Master Vendor.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f34a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/084316-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79600000 - Recruitment services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£40,000,000 £10M-£100M

Notice Dates

Publication Date
7 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Hounslow
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HOUNSLOW, LONDON
Postcode
TW3 3EB
Postcode Area
Twickenham
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Hounslow
Electoral Ward
Hounslow West
Westminster Constituency
Feltham and Heston

Supplier Information

Number of Suppliers
1
Supplier Name

ADECCO UK LIMITED

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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