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LCRCA Multi-Modal Account Based Ticketing

Liverpool City Region Combined Authority

This public procurement record has 1 release in its history.

Award

07 Sep 2026 at 13:08

UK6 - Contract Award Notice
Summary of the contracting process

Liverpool City Region Combined Authority procured a multi-modal, account-based ticketing service for its transport network. The requirement covers software and transport systems consultancy to accept and process contactless EMV (cEMV) and ITSO card transactions across bus, ferry and rail. The solution must construct single-mode and multi-modal journeys, apply fare capping in line with the authority’s requirements, and support tap-and-go payments for both contactless bank-card media and ITSO card holders. The appointed supplier is expected to integrate the solution with the authority’s existing ticketing ecosystem and work with it to upgrade and streamline the customer ticketing experience across the Liverpool City Region. The main procurement category is services, including software and information systems and transport systems consultancy.

The procurement is complete and has been awarded through a competitive selective procedure under a framework agreement, with one lot. The award was made on 7 September 2026 to VIX TECHNOLOGY UK LIMITED for £6,409,624.80 gross. The planned contract period runs from 5 October 2026 to 4 October 2031, with two optional 12-month extensions allowing a maximum end date of 4 October 2033. A future contract signature milestone is scheduled for 1 October 2026, and the standstill period ends on 16 September 2026. The award is above the relevant threshold. The contract is intended to deliver the tap-and-go system by September 2027, covering the authority’s bus, ferry and rail estate.

This award demonstrates demand from Liverpool City Region Combined Authority for suppliers able to deliver account-based ticketing at regional transport-network scale. A credible competitor for a future requirement would need proven expertise in processing both contactless EMV and ITSO transactions, supporting bus, ferry and rail operations, and constructing accurate single and multi-modal journeys. Experience of fare capping, customer-facing tap-and-go payment systems and integration with an established ticketing ecosystem would be central. The buyer also expects a supplier to work closely with the combined authority on transport-system improvement, so capability in consultancy, systems integration, implementation planning and collaboration with public-sector transport teams would be relevant. The selected supplier is an SME, indicating that specialist technology businesses with the necessary delivery capacity may compete alongside larger providers.

How relevant is this notice?

Notice Information

Notice Title

LCRCA Multi-Modal Account Based Ticketing

Notice Description

LCRCA are ready to procure a solution which can accept and process cEMV and ITSO transactions from the LCRCA estate across all modes and can construct single and multimodal journeys, in addition to capping fares in line with LCRCA requirements. The solution is to enable the delivery of "tap and go" payment systems for both cEMV media and ITSO card holders on bus, ferry and rail by September 2027. LCRCA are looking for a supplier to integrate with the existing LCRCA ticketing ecosystem and to work alongside the combined authority to deliver its ambitious transport plans; this strategy will upgrade and streamline the tap and go experience for customers across the region.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f375
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/084393-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Award under framework
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

71 - Architectural, construction, engineering and inspection services

CPV Codes

48000000 - Software package and information systems

71311200 - Transport systems consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£6,409,624 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
7 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Sep 20261 weeks ago
Contract Period
5 Oct 2026 - 4 Oct 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Liverpool City Region Combined Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1BP
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified
Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

VIX TECHNOLOGY UK LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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