This public procurement record has 1 release in its history.

Award

07 Sep 2026 at 13:24

Summary of the contracting process

Mersey and West Lancashire Teaching Hospitals NHS Trust procured an annual licence for Refine Software, a pharmacy management system used to monitor and account for drug usage across the Trust. The requirement covers software licensing and related software services rather than physical medicines, equipment or construction. The service supports pharmacy teams and the Trust’s internal control, monitoring and accountability processes for medicines use. Delivery is for the Trust’s operations in Merseyside and West Lancashire, within the United Kingdom. The selected supplier, RX-Info Limited, provides the Refine product. Businesses relevant to this requirement are pharmacy software developers, software licence providers and suppliers able to support implementation, maintenance or associated services for healthcare organisations using drug-use monitoring systems.

This procurement has been completed and awarded through a below-threshold tender route. One lot was awarded to RX-Info Limited, and the award is active. The award date is not recorded; the contract was signed on 25 August 2026. The contract runs from 1 September 2026 to 31 August 2027. Its value is £16,000 excluding VAT and £19,200 including VAT. The award concerns software package and information systems, together with software-related services. The buying organisation is Mersey and West Lancashire Teaching Hospitals NHS Trust. The procurement used a single lot, with the contract covering the Trust’s annual Refine Software licence for pharmacy drug-usage monitoring and accounting. The published outcome identifies RX-Info Limited as the appointed supplier.

This award demonstrates a defined NHS requirement for pharmacy software that can monitor and account for drug usage, supported by an annual licence and related software services. A credible competitor for a future requirement would need a functioning pharmacy or medicines-management platform, with clear controls for recording, monitoring and reconciling drug use. Relevant suppliers are likely to have experience delivering software to NHS trusts or comparable healthcare organisations, supporting pharmacy users and maintaining a dependable service throughout the licence period. Technical capability should include software licensing, customer support, system maintenance and handling operational data securely. The existing award also shows that a specialist small or medium-sized software company can supply this type of Trust-wide requirement through a below-threshold procurement route.

How relevant is this notice?

Notice Title

Refine Annual Licence

Notice Description

Annual Pharmacy licence for Refine Software, which enables drug usage to be monitored and accounted for within the Trust, covering the period 01/09/2026-31/08/2027.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f37c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/084407-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72260000 - Software-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£16,000 Under £100K

Notice Dates

Publication Date
7 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Sep 2026 - 31 Aug 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
MERSEY AND WEST LANCASHIRE TEACHING HOSPITALS NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PRESCOT
Postcode
L35 5DR
Postcode Area
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD71 East Merseyside
Delivery Location
Not specified

Local Authority
Knowsley
Electoral Ward
Whiston and Cronton
Westminster Constituency
St Helens South and Whiston

Supplier Information

Number of Suppliers
1
Supplier Name

RX-INFO LIMITED

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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