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Library Kiosk Windows 11 upgrade

Cornwall Council

This public procurement record has 1 release in its history.

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09 Sep 2026 at 15:07

UK7 - Contract Details Notice
Summary of the contracting process

Cornwall Council commissioned services to upgrade all of its library kiosks to Windows 11, improving their security and functionality. The requirement covers information technology services, including software-related work, technical support and associated implementation activity. Delivery applies across Cornwall’s library kiosk estate. Cornwall Council is the public-sector buyer, based in Truro. The named supplier, Bibliotheca Ltd, is an SME headquartered in Stockport and specialises in library technology. This is a council-wide library technology requirement rather than a general desktop upgrade, so businesses with experience of public-facing library systems, kiosk environments or comparable managed technology estates are the most relevant competitors when similar work is next considered.

The procurement is complete and was awarded directly to Bibliotheca Ltd without competition under a below-threshold route. The award was made on 14 June 2026 and the contract was signed on the same date. The contract is active, with a period from 8 September 2026 to 31 October 2026 and a maximum extension date of 13 November 2026. Its value is £23,350 excluding VAT and £28,020 including VAT. Cornwall Council stated that renewal is possible, linked to the end of Windows 10 support and a potential month for upgrading after the final patch. The award covers one completed lot and the evaluation outcome was the direct appointment of the named supplier.

This award demonstrates a defined demand from Cornwall Council for coordinated operating-system upgrades across a dispersed library kiosk estate. A credible future competitor would need to plan and deliver Windows 11 migrations at scale, maintain continuity for public-facing kiosk services, and address both security and functionality outcomes. Relevant capability includes software deployment, endpoint configuration, testing, troubleshooting and post-upgrade technical support, particularly where systems are used by library visitors and staff. Suppliers with library technology experience or an established understanding of kiosk platforms would be well placed. The successful supplier is recorded as an SME, showing that the requirement can be delivered by a focused specialist rather than only a large systems integrator. Experience managing upgrades around patching and support-end dates would also strengthen a competitor’s position.

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Notice Information

Notice Title

Library Kiosk Windows 11 upgrade

Notice Description

Library Kiosk Windows 11 upgrade for all Cornwall library kiosks to enable security and functionality improvements.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f5d3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085468-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£23,350 Under £100K

Notice Dates

Publication Date
9 Sep 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
8 Sep 2026 - 31 Oct 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Cornwall Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TRURO
Postcode
TR1 3AY
Postcode Area
Truro
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK3 Cornwall and Isles of Scilly
Small Region (ITL 3)
TLK30 Cornwall and Isles of Scilly
Delivery Location
Not specified
Local Authority
Cornwall
Electoral Ward
Truro Boscawen & Redannick
Westminster Constituency
Truro and Falmouth

Supplier Information

Number of Suppliers
1
Supplier Name

Bibliotheca Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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