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Storm Command and Control Software Support and Maintenance

Merseytravel

This public procurement record has 1 release in its history.

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11 Sep 2026 at 09:47

UK7 - Contract Details Notice
Summary of the contracting process

Merseytravel procured software support and maintenance for its Storm Command and Control software. This is a specialist IT services requirement covering ongoing support for an operational command-and-control system, rather than the supply of new software or general technology services. The work supports Merseytravel, the public transport authority for the Liverpool City Region, and is delivered in the United Kingdom, with the procurement associated with the Liverpool City Region area. The requirement is classified as software support services (CPV 72261000). It was arranged as a single requirement for the buyer’s existing Storm Command and Control software, making knowledge of that software and the ability to maintain continuity of service central to the work. The selected supplier is Sopra Steria Limited.

The procurement has been completed and awarded. Merseytravel used a direct award below the applicable threshold, without competition, for one lot. Sopra Steria Limited received the award, which is active. The contract was signed on 1 September 2026 and runs from 1 September 2026 to 31 August 2029. Its value is £143,988.96 excluding VAT, or £172,786.75 including VAT. The contract covers the full 36-month support and maintenance period for the Storm Command and Control software. The procurement was evaluated through the direct-award route rather than competing bids, and the published outcome identifies Sopra Steria Limited as the supplier for the complete requirement.

For a supplier assessing future demand, this award demonstrates a continuing public-sector need for dependable support and maintenance of established command-and-control software within a transport environment. A credible competitor would need the technical ability to support the relevant Storm Command and Control platform, resolve faults, maintain service continuity and provide responsive operational support over a sustained contract. Experience of supporting software used in public transport or other operationally critical settings would help demonstrate an understanding of availability, incident handling and controlled change. Suppliers would also need the organisational capacity to provide service throughout a multi-year agreement and to work directly with a public authority. The direct-award route indicates that platform-specific expertise and continuity with the existing system were commercially significant in this procurement.

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Notice Information

Notice Title

Storm Command and Control Software Support and Maintenance

Notice Description

36 month contract for Storm Command and Control software support and maintenance.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f7a1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/086226-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£143,988 £100K-£500K

Notice Dates

Publication Date
11 Sep 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Sep 2026 - 31 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Merseytravel
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1BP
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified
Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

Sopra Steria Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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