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CONTRACT FOR DELIVERY OF AN ADVICE SERVICE UNDER THE CRISIS RESILIENCE FUND

Hartlepool Borough Council

This public procurement record has 1 release in its history.

Tender

14 Sep 2026 at 14:44

UK4 - Tender Notice
Summary of the contracting process

Hartlepool Borough Council is commissioning a proactive advice and support service for residents of Hartlepool through the Crisis Resilience Fund. The service is intended to help people improve their financial resilience, with support focused on practical advice, guidance and counselling, welfare support, community activity and related training or education. This is a public service contract delivered in the Hartlepool area for local residents. Organisations with experience of designing and delivering accessible, resident-focused advice services are likely to understand the requirement. The scope may suit advice charities, community organisations, welfare support providers, training organisations, counselling services and other social-purpose or commercial providers able to combine one-to-one support with wider community engagement.

The procurement reached the tender stage: Hartlepool Borough Council invited offers through a below-threshold open competition. It is a single-lot services contract, with electronic submission allowed through open-uk.org. The deadline for enquiries was 5 October 2026 at 2:00pm, and the tender submission deadline is 15 October 2026 at 2:00pm. The contract is scheduled to run from 1 November 2026 to 31 March 2029, with an option to extend to 31 March 2031. Its gross estimated value is £293,750. The contract may be renewed or extended subject to additional grant funding being received and satisfactory contract performance. The council will award it to the most advantageous tender based on responses to quality questions.

This opportunity suits providers that can deliver proactive, practical financial advice and support to Hartlepool residents, helping service users build financial resilience. Relevant capability includes guidance and counselling, welfare advice, community-based support, adult education and training, alongside the ability to engage residents who may need help understanding or improving their financial circumstances. The opportunity is explicitly suitable for small and medium-sized enterprises and voluntary, community and social enterprises, so it may fit organisations with a local or community-focused delivery model as well as established advice providers. Strong candidates will be able to demonstrate appropriate service design, dependable delivery capacity, effective resident engagement and the ability to answer quality-focused tender questions clearly. Future continuation depends on grant funding and satisfactory performance.

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Notice Information

Notice Title

CONTRACT FOR DELIVERY OF AN ADVICE SERVICE UNDER THE CRISIS RESILIENCE FUND

Notice Description

This contract is to commission a proactive advice and support service to Hartlepool residents enabling service users to improve financial resilience.

Lot Information

Lot 1

Renewal: Dependant upon grant additional receipt of grant funding and also satisfactory contract performance.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f94c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/086941-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

85 - Health and social work services

CPV Codes

80400000 - Adult and other education services

80500000 - Training services

85312300 - Guidance and counselling services

85312310 - Guidance services

85312400 - Welfare services not delivered through residential institutions

85322000 - Community action programme

Notice Value(s)

Tender Value
£293,750 £100K-£500K
Lots Value
£293,750 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Sep 2026Yesterday
Submission Deadline
15 Oct 20265 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Nov 2026 - 31 Mar 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Hartlepool Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HARTLEPOOL
Postcode
TS24 8AY
Postcode Area
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC31 Hartlepool and Stockton-on-Tees
Delivery Location
TLC11 Hartlepool and Stockton-on-Tees
Local Authority
Hartlepool
Electoral Ward
Victoria
Westminster Constituency
Hartlepool

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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