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2627 DS106 Multitone Paging

NHS Greater Glasgow and Clyde

This public procurement record has 1 release in its history.

Award

14 Sep 2026 at 14:59

Award Notice
Summary of the contracting process

NHS Greater Glasgow and Clyde procured telecommunications services to maintain its existing Multitone paging infrastructure. The requirement covered the NHS board’s established paging equipment and supporting infrastructure rather than a new installation or wider communications service. Delivery was associated with NHS Greater Glasgow and Clyde’s services in the Glasgow area. The buyer is NHS Greater Glasgow and Clyde, a public healthcare organisation, with procurement managed through its Procurement Department at Glasgow Royal Infirmary. The named supplier is Multitone Electronics Plc, the manufacturer or incumbent specialist associated with the existing Multitone system. The requirement is therefore most relevant to businesses providing maintenance, technical support and continuity services for installed paging or comparable healthcare communications infrastructure, particularly where compatibility with an existing proprietary system is central to delivery.

The procurement has been completed and the contract is active. NHS Greater Glasgow and Clyde used a limited procedure without prior publication of a competition, relying on technical reasons and the stated absence of competition because the services could be provided only by a particular economic operator. The requirement was described as a 12-month contract. Multitone Electronics Plc was selected, with one bid received; the bid was electronic and came from a non-EU supplier, while no SME bid was recorded. Evaluation was based on price. The contract was signed on 19 August 2026 and has a value of £236,688.58. The buyer said it would review its infrastructure during the 12-month period, with the stated aim of avoiding further awards without a competitive call.

This award indicates sustained demand from NHS Greater Glasgow and Clyde for specialist maintenance of an installed paging estate, at a level requiring a dedicated technical provider rather than a general telecommunications contractor. A credible competitor for any future requirement would need demonstrable expertise in maintaining existing paging infrastructure, diagnosing faults, supporting operational continuity and working safely in healthcare environments. Compatibility with Multitone systems, access to suitable technical knowledge and the ability to maintain service across the NHS board’s estate would be important commercial strengths. The single-bid outcome and the buyer’s reliance on technical exclusivity show that incumbent-system knowledge and evidence of being able to support proprietary infrastructure may be decisive. Suppliers with adjacent healthcare communications capability would need to show how they can provide equivalent technical continuity without disrupting existing services.

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Notice Information

Notice Title

2627 DS106 Multitone Paging

Notice Description

Award of 12 month contract to Multitone Electronics Ltd for maintenance of existing infrastructure within NHS GGC.

Lot Information

Lot 1

Award of 12 month contract to Multitone Electronics Ltd for maintenance of existing infrastructure within NHS GGC.

Procurement Information

Award of 12 month contract to Multitone Electronics Ltd for maintenance of existing infrastructure within NHS GGC due to the absence of competition due to technical reasons. NHS GGC is reviewing its infrastructure during this 12 months with a view to avoiding further awards without call for competition.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f95a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/086962-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64200000 - Telecommunications services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£236,688 £100K-£500K

Notice Dates

Publication Date
14 Sep 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Greater Glasgow and Clyde
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G4 0SF
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City
Local Authority
Glasgow City
Electoral Ward
Dennistoun
Westminster Constituency
Glasgow North East

Supplier Information

Number of Suppliers
1
Supplier Name

Multitone Electronics Plc

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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