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Practical Assistance with Essential Needs service for asylum seekers and Displaced People

London Borough of Croydon

This public procurement record has 1 release in its history.

Tender

15 Sep 2026 at 11:06

UK4 - Tender Notice
Summary of the contracting process

The London Borough of Croydon is commissioning a practical assistance service for asylum seekers and displaced people. The service will provide culturally appropriate, person-centred and outcome-focused support to help people rebuild their lives, improve wellbeing, become more independent and integrate into their local communities. Providers will address complex and interconnected needs while working with statutory services, voluntary and community organisations, partners and other stakeholders. This is a social and community support service, covering health and social work, social work services and related community services. Delivery is in the United Kingdom, for the benefit of people supported by Croydon Council. The requirement is a single service covering the full scope described in the procurement specification.

The process reached tender: Croydon invited quotations through a below-threshold open competition. Enquiries were due by 23 September 2026 at 12:00 BST, and offers were due by 30 September 2026 at 12:00 BST. The initial contract period is 1 December 2026 to 30 November 2027, with an option to extend for a further 12 months, giving a possible end date of 30 November 2028. The recorded gross tender value is £0 GBP; the lot value is recorded as 0 AED. Bids may be submitted electronically through Croydon’s tendering portal. The contract will be evaluated against the criteria set out in the procurement document. The procurement is below the applicable threshold.

This opportunity suits organisations experienced in supporting asylum seekers, refugees, displaced people or other people with complex and interconnected needs. Strong candidates will be able to design and deliver culturally sensitive, person-centred support focused on wellbeing, independence, practical outcomes and community integration. The requirement favours providers that can build trusted relationships with service users and work effectively across statutory services, voluntary and community organisations and other local partners. Relevant capability includes needs assessment, practical assistance, safeguarding, referral and partnership working, and the ability to demonstrate positive outcomes for people rebuilding their lives. It is likely to suit established social care, community support, refugee-support and voluntary-sector organisations with the capacity to deliver a coordinated service for the full contract period and any extension.

How relevant is this notice?

Notice Information

Notice Title

Practical Assistance with Essential Needs service for asylum seekers and Displaced People

Notice Description

The Council invites quotations for the provision of Practical Assistance with Essential Needs service for asylum seekers and Displaced People The purpose of this procurement is to commission culturally appropriate, person-centred, and outcome-focused services that support asylum seekers and displaced people to rebuild their lives, improve wellbeing, increase independence, and integrate successfully into their local communities. Providers will work collaboratively and in partnership with statutory services, voluntary and community organisations, partners, and other stakeholders to deliver effective support that addresses the complex and often interconnected needs of asylum seekers and displaced people. You can find more information in the specification document in Appendix Part A The duration of the contract is for 12 months. By participating in this RFQ you are indicating your acceptance to be bound by the guidelines set out in this document.

Lot Information

Lot 1

Renewal: The duration of the contract is for an initial 12 months with an option to extend for an additional 12 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f9d9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/087188-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

85000000 - Health and social work services

85300000 - Social work and related services

85310000 - Social work services

85320000 - Social services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Sep 2026Yesterday
Submission Deadline
30 Sep 20262 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Dec 2026 - 30 Nov 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Croydon
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CROYDON
Postcode
CR0 1EA
Postcode Area
Croydon
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI62 Croydon
Delivery Location
TLI62 Croydon
Local Authority
Croydon
Electoral Ward
Fairfield
Westminster Constituency
Croydon West

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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