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Information, Advice and Advocacy service for asylum seekers and Displaced People

London Borough of Croydon

This public procurement record has 1 release in its history.

Tender

15 Sep 2026 at 11:16

UK4 - Tender Notice
Summary of the contracting process

The London Borough of Croydon is procuring an information, advice and advocacy service for asylum seekers and displaced people. The service is intended to be culturally appropriate, person-centred and focused on outcomes, helping people to rebuild their lives, improve wellbeing, become more independent and integrate into their local communities. Providers will address complex and interconnected needs and work collaboratively with statutory services, voluntary and community organisations, partners and other stakeholders. This is a social and community service covering health and social work, social work and related services, and other community, social and personal services. Delivery is in the United Kingdom.

The procurement reached tender: the council invited quotations through a below-threshold open competition. It is a single-lot procurement, with electronic submission allowed through the council’s tendering system. The bid deadline set by the buyer is 25 September 2026 at 12:00. The contract is scheduled to run from 1 December 2026 to 30 November 2027, for 12 months. The stated gross procurement value is £0 in GBP; the lot value is recorded as 0 AED. Offers will be evaluated against the criteria set out in the procurement document. The service is governed by the Procurement Act 2023.

This opportunity suits organisations experienced in supporting asylum seekers and displaced people through information, advice, advocacy and related social support. Strong candidates will be able to provide culturally appropriate, person-centred services and demonstrate an outcome-focused approach that improves wellbeing, independence and community integration. The requirement favours providers able to understand and respond to complex, interconnected needs rather than offering isolated advice. It also suits organisations with established partnership-working capacity, including effective collaboration with statutory services, voluntary and community organisations and other local stakeholders. Providers should be able to coordinate support, build trust with people from varied backgrounds and contribute to practical, measurable improvements in people’s lives.

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Notice Information

Notice Title

Information, Advice and Advocacy service for asylum seekers and Displaced People

Notice Description

The Council invites quotations for the provision of Information, Advice and Advocacy service for asylum seekers and Displaced People The purpose of this procurement is to commission culturally appropriate, person-centred, and outcome-focused services that support asylum seekers and displaced people to rebuild their lives, improve wellbeing, increase independence, and integrate successfully into their local communities. Providers will work collaboratively and in partnership with statutory services, voluntary and community organisations, partners, and other stakeholders to deliver effective support that addresses the complex and often interconnected needs of asylum seekers and displaced people. You can find more information in the specification document in Appendix Part A The duration of the contract is for 12 months. By participating in this RFQ you are indicating your acceptance to be bound by the guidelines set out in this document.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f9e3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/087202-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

85000000 - Health and social work services

85300000 - Social work and related services

85310000 - Social work services

85320000 - Social services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Sep 2026Yesterday
Submission Deadline
25 Sep 20262 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Dec 2026 - 30 Nov 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Croydon
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CROYDON
Postcode
CR0 1EA
Postcode Area
Croydon
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI62 Croydon
Delivery Location
TLI62 Croydon
Local Authority
Croydon
Electoral Ward
Fairfield
Westminster Constituency
Croydon West

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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