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Best Start In Life Family Hubs Services

London Borough of Croydon

This public procurement record has 1 release in its history.

Tender

15 Sep 2026 at 19:05

UK4 - Tender Notice
Summary of the contracting process

The London Borough of Croydon is commissioning health and social care services through its Best Start in Life Family Hubs Programme. The work supports children, young people and families across Croydon, from conception to age 19, or age 25 for young people with special educational needs and disabilities. Ten specialist services are covered: online parenting courses; support for expectant fathers; child development and antenatal parental training; peer and maternity support; parental mental health and wellbeing; singing and breathing groups; trauma-informed baby training; and an interactive infant feeding app. The programme aims to improve child development, school readiness, parental wellbeing, family resilience and early intervention through accessible, integrated, community-based support delivered with Family Hubs and local partners.

The procurement has reached tender: the Council invited offers through an open procedure under the Procurement Act 2023, with electronic submission permitted in English. It is divided into ten lots, each intended for one supplier; suppliers may bid for multiple lots but can receive no more than three. The estimated total value is approximately £905,522 excluding VAT. Contracts are scheduled to run from 1 January 2027 to 31 March 2029. The tender submission deadline set by the Council is 15 October 2026 at 12:00, with the award decision period ending on 15 December 2026 at 23:59. Each lot is evaluated on price at 30%, quality at 60% and social value at 10%. Economic and technical selection criteria apply.

This opportunity suits specialist family support, parenting, maternal wellbeing, early years, community health and digital service providers. Relevant organisations may include training providers, mental health and peer-support services, maternity and infant-care organisations, community groups, social enterprises and technology companies able to develop or operate an infant-feeding app. Providers should be able to demonstrate evidence-based practice, appropriate technical and economic capacity, and experience delivering services for children, parents and families. The Council is seeking accessible and inclusive approaches, strong community engagement and measurable social value. Successful suppliers will need to work collaboratively with Family Hubs, health partners, children’s services and community organisations to provide integrated borough-wide support.

How relevant is this notice?

Notice Information

Notice Title

Best Start In Life Family Hubs Services

Notice Description

The London Borough of Croydon is seeking to appoint suitably qualified and experienced providers to deliver a range of services under its Best Start in Life Family Hubs Programme. The programme forms part of the Council's commitment to improving outcomes for children, young people and families through accessible, integrated, and community-based support services. The commissioned services will contribute to the delivery of a borough-wide Family Hubs model, providing support from conception through to age 19, and up to age 25 for young people with special educational needs and disabilities (SEND). Services will focus on improving child development, school readiness, parental wellbeing, family resilience, and early intervention outcomes. The procurement will be conducted as an Open Procedure under the Procurement Act 2023 and is divided into multiple specialist lots to encourage participation from a diverse provider market, including SMEs, voluntary, community and social enterprises (VCSEs), and specialist organisations. The Council intends to appoint a single supplier to each lot, with suppliers permitted to bid for multiple lots but limited to a maximum award of three lots. The services comprise the following lots: 1. Online Parenting Courses 2. Expectant Fathers Service 3. Child Development Parental Training 4. PEER Support Service 5. Parental Mental Health Support 6. Mild to Moderate Singing and Breathing Group 7. Antenatal Parental Training 8. Trauma Informed Baby Training 9. One-to-One Peer Maternity Support Service 10. Interactive Infant Feeding App The total estimated contract value is approximately PS905,522 excluding VAT, with contract durations ranging from two years to two years and three months, commencing on or around 1 January 2027. The Council is seeking providers who can demonstrate expertise in delivering evidence-based family support, parenting interventions, maternal wellbeing services, digital solutions, early years development programmes, and community engagement activities. Successful providers will be expected to work collaboratively with Family Hubs, health partners, children's services, and community organisations to ensure integrated service delivery and improved outcomes for Croydon residents. The Council particularly welcomes innovative approaches that support inclusion, improve accessibility, strengthen local communities, and deliver measurable social value in line with the Council's priorities and Family Hubs agenda.

Lot Information

Lot 1

Online Parenting Course

Lot 2

Expectant Fathers Service

Lot 3

Child Development Parental Training

Lot 4

Peer Support Service

Lot 5

Parental Mental Health & Wellbeing

Lot 6

Mild to Moderate singing and breathing group

Lot 7

Antenatal Parental Training

Lot 8

Trauma Informed Baby Training

Lot 9

One to One Peer Maternity Support Service

Lot 10

Interactive Infant Feeding App

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06fa97
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/087521-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Sep 2026Today
Submission Deadline
15 Oct 20265 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jan 2027 - 31 Mar 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Croydon
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CROYDON
Postcode
CR0 1EA
Postcode Area
Croydon
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI62 Croydon
Delivery Location
Not specified
Local Authority
Croydon
Electoral Ward
Fairfield
Westminster Constituency
Croydon West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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