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CWC24118 - Provision of Digital Solution for Unpaid Carers

Wolverhampton City Council

This public procurement record has 1 release in its history.

Award

16 Sep 2026 at 13:13

Award Notice
Summary of the contracting process

Wolverhampton City Council commissioned a digital solution for unpaid carers. The requirement is classified as an information system and falls within the goods category, covering technology to support the council’s services for people who provide unpaid care. Delivery is for Wolverhampton City Council in Wolverhampton. The council used the Crown Commercial Services G-Cloud 14 Framework Agreement, a public-sector technology framework, to obtain the solution. The requirement is therefore relevant to suppliers that provide digital platforms or information systems designed for unpaid-carer support, particularly those able to deliver services to a local authority. The procurement was managed by Wolverhampton City Council, whose address is the Civic Centre, St Peter’s Square, Wolverhampton.

The procurement is complete and has resulted in an award to Upstream Outcomes Ltd, an SME. The council used a limited procedure through the G-Cloud 14 framework, with a direct award without a prior call for competition, following the framework’s call-off rules. The stated contract period is one year, with an option to extend by a further 12 months. The contract was signed on 1 August 2026 and is active. Its value is £105,750. Price was the stated award criterion, and one bid was recorded. The procurement’s single associated lot is recorded as cancelled, although the related award and contract are active. This is an awarded call-off rather than an open competition.

This procurement shows demand from Wolverhampton City Council for a specialist digital service supporting unpaid carers, rather than a general information-technology supply. Suppliers best placed for a future requirement of this kind would have a proven digital platform or information system focused on unpaid-carer services, with the ability to configure, operate and support it for a local authority. Experience delivering reliable public-sector software, handling service-user information appropriately and supporting council staff and carers would strengthen credibility. Capability to supply through the G-Cloud framework, or through an equivalent public-sector technology purchasing route, would be commercially relevant because this requirement was bought as a framework call-off. The selected supplier was an SME, indicating that a focused specialist provider can meet the requirement.

How relevant is this notice?

Notice Information

Notice Title

CWC24118 - Provision of Digital Solution for Unpaid Carers

Notice Description

Wolverhampton City Council has awarded a contract using the Crown Commercial Services framework, G-Cloud 14 Framework Agreement (RM1557.14) , the direct award route for the Provision of Digital Solution for Unpaid Carers for a period of 1 year with the option to extend for a further 12 months

Lot Information

Lot 1

Wolverhampton City Council has awarded a contract using the Crown Commercial Services framework, G-Cloud 14 Framework Agreement (RM1557.14) , the direct award route for the Provision of Digital Solution for Unpaid Carers for a period of 1 year with the option to extend for a further 12 months

Procurement Information

The contract was a call off from the using the Crown Commercial Services framework, G-Cloud 14 Framework Agreement (RM1557.14) and was in awarded in line the Framework rules and call off procedure.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06fb1c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/087749-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48810000 - Information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£105,750 £100K-£500K

Notice Dates

Publication Date
16 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Wolverhampton City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV1 1SH
Postcode Area
Wolverhampton
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
TLG West Midlands (England)
Local Authority
Wolverhampton
Electoral Ward
St Peters
Westminster Constituency
Wolverhampton West

Supplier Information

Number of Suppliers
1
Supplier Name

Upstream Outcomes Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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