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Ross Care

NHS Cornwall and the Isles of Scilly Integrated Care Board

This public procurement record has 3 releases in its history.

Award

16 Sep 2026 at 15:33

UK7 - Contract Details Notice
Award

16 Sep 2026 at 15:14

UK6 - Contract Award Notice
Award

16 Sep 2026 at 15:06

UK5 - Transparency Notice
Summary of the contracting process

NHS Cornwall and the Isles of Scilly Integrated Care Board procured long-term wheelchair supply, repair and maintenance services. The requirement covers providing wheelchairs and keeping them safe, operational and available through repair and maintenance support. It is a healthcare service for the ICB and is delivered for its service users in Cornwall and the Isles of Scilly. The award classification identifies wheelchair repair and maintenance services (CPV 50421100). The procurement was arranged as a single requirement rather than separate lots. This is relevant to businesses supplying wheelchairs, operating mobility-equipment services, or providing specialist inspection, repair and maintenance support for healthcare or other public-sector users. The service needs to support continuity of provision over the contract term and combine equipment supply with responsive and planned aftercare.

The procurement is complete and has been awarded by direct award on an urgent basis. The ICB identified a gap in formal contractual arrangements and used the Procurement Act 2023 provisions for extreme and unavoidable urgency, to maintain safe service delivery while regularising the position and preparing for a compliant procurement process. The contract was awarded to ROSS AUTO ENGINEERING LIMITED on 16 September 2026 and signed the same day. The contract runs from 16 September 2026 to 30 September 2027. Its value is £4,226,373 gross. The award and contract are above the relevant threshold. The award is active and the tender is complete. There was one lot, covering the full wheelchair supply, repair and maintenance requirement. The arrangement was evaluated through the direct-award justification rather than a competitive tender.

For a supplier that did not win this procurement, the award demonstrates sustained NHS demand for an integrated wheelchair supply, repair and maintenance service in Cornwall and the Isles of Scilly. A credible competitor for a future requirement would need the operational capacity to supply equipment and maintain it throughout its service life, with dependable repair capability and service continuity. It would also need to operate safely within healthcare requirements, meet applicable statutory standards and support nationally defined monitoring arrangements. The scale of the awarded service indicates that suppliers should be able to manage a substantial, long-term service commitment rather than isolated repairs or one-off equipment deliveries. Experience coordinating supply and aftercare for public-sector or healthcare users would be relevant when demonstrating readiness for this buyer’s requirement.

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Notice Information

Notice Title

Ross Care

Notice Description

Long term wheelchairs supply, repair and maintenance.

Procurement Information

A gap in formal contractual arrangements has been identified. The ICB is now taking appropriate steps to regularise the position and ensure compliance with statutory procurement requirements, including the implementation of a direct award where justified. It has been identified that activity has been delivered without a formal commissioned contract in place. Procurement advice, in line with the Procurement Act 2023, is to proceed with a direct award on an urgent basis to maintain continuity of service delivery and ensure appropriate contractual arrangements are in place, rather than relying on non-commissioned activity. This approach is justified under Section 41 and Schedule 5 (paragraph 13) of the Act, which permit direct award where a valid justification applies, including circumstances of extreme and unavoidable urgency. In this case, the immediate need to maintain safe and effective service provision means that a competitive procurement cannot be undertaken within the required timeframe. The proposed award is therefore strictly necessary, proportionate, and limited to the period required to regularise the position and undertake a compliant procurement process. Contract term 01.04.2026 - 30.09.2027

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07739f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/087888-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50421100 - Repair and maintenance services of wheelchairs

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£4,226,373 £1M-£10M
Contracts Value
£4,226,373 £1M-£10M

Notice Dates

Publication Date
16 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
16 Sep 20263 weeks ago
Contract Period
16 Sep 2026 - 30 Sep 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Cornwall and the Isles of Scilly Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CORNWALL
Postcode
PL31 2FR
Postcode Area
Plymouth
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK3 Cornwall and Isles of Scilly
Small Region (ITL 3)
TLK30 Cornwall and Isles of Scilly
Delivery Location
Not specified
Local Authority
Cornwall
Electoral Ward
Lanivet, Blisland & Bodmin St Lawrence
Westminster Constituency
North Cornwall

Supplier Information

Number of Suppliers
1
Supplier Name

Ross Auto Engineering Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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