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Contract for a Media Relations and Communications Management System

GATESHEAD COUNCIL

This public procurement record has 1 release in its history.

Award

17 Sep 2026 at 10:50

Award Notice
Summary of the contracting process

Gateshead Borough Council procured a media relations and communications management system, classified as software and information systems. The requirement is for a centralised platform supporting the Council’s communications and stakeholder engagement activities. Relevant functionality includes media relations, stakeholder engagement and communications management. The Council is the public-sector buyer and the service is intended for its activities in Gateshead, United Kingdom. This is a goods procurement focused on supplying a technology solution rather than communications consultancy or general IT support. Businesses suited to this requirement would typically provide software platforms used by public-sector communications teams, with tools that bring media engagement and stakeholder communications into one managed system.

The procurement is complete and has been awarded. Gateshead Borough Council used a limited procedure and made a direct call-off award under the G-Cloud 14 Framework Agreement, without publishing a separate call for competition. Pulsar Group Plc was selected as the supplier, with one bid recorded. The contract is valued at £35,886. It was signed on 1 September 2026 and runs for 36 months, with an option to extend by a further 12 months. The stated award criterion was price. The published lot is marked cancelled, while the award and contract are recorded as active; the award therefore represents the reported outcome for the requirement.

This procurement indicates demand from Gateshead Borough Council for a specialist communications technology platform rather than a one-off campaign or standalone media-buying service. A credible competitor for a future requirement would need a proven media relations system with centralised management of communications and stakeholder engagement, supported by a clear understanding of public-sector communications workflows. Suppliers should be able to demonstrate that their platform can meet a defined Council specification and provide a dependable, integrated service for communications teams. Experience supplying similar systems to councils or other public bodies would help establish credibility, alongside the organisational capacity to support an ongoing software contract and any extended use of the platform.

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Notice Information

Notice Title

Contract for a Media Relations and Communications Management System

Notice Description

Gateshead Council has awarded a call-off contract under the G-Cloud 14 Framework Agreement (RM1557.14) for the provision of a Media Relations and Communications Management System. The solution will provide a centralised platform to support the Council's communications and stakeholder engagement activities.

Lot Information

Lot 1

Gateshead Council has awarded a call-off contract under the G-Cloud 14 Framework Agreement (RM1557.14) for the provision of a Media Relations and Communications Management System. The solution will provide a centralised platform to support the Council's communications and stakeholder engagement activities.

Options: This contract is 36 months with an option to extend for a further 12 months

Procurement Information

The contract was awarded as a call-off under the G-Cloud 14 Framework Agreement following a direct award process in accordance with the framework rules. Gateshead Council developed a specification for a Media Relations and Communications Management System and assessed suppliers available under G-Cloud 14 against the Council's requirements. Following a review of the available solutions, the awarded supplier was identified as the most suitable provider capable of meeting the Council's requirements, including media relations, stakeholder engagement and communications management functionality. The contract was awarded in accordance with the terms of the framework agreement and no separate call for competition was required.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07741d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/088085-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£35,886 Under £100K

Notice Dates

Publication Date
17 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GATESHEAD COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GATESHEAD
Postcode
NE8 1HH
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
Gateshead
Electoral Ward
Bridges
Westminster Constituency
Gateshead Central and Whickham

Supplier Information

Number of Suppliers
1
Supplier Name

Pulsar Group PLC

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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