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The Provision of a Managed Call Conferencing Service

Health & Safety Executive

This public procurement record has 1 release in its history.

Planning

17 Sep 2026 at 15:13

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Health and Safety Executive intends to procure a managed telephone call-conferencing service for its monthly Virtual Town Hall events. The service must allow all HSE staff to join from offices, home or offsite duty-holder premises, including frontline staff using mobile phones. It will be a standalone hosted telephone solution rather than an internet-based service, with an operator managing the calls. The requirement covers telecommunications services delivered across the United Kingdom, supporting staff participation from locations nationwide. The buyer is the Health and Safety Executive, a central government public authority. This is a single-service requirement focused on reliable, managed dial-in access for recurring large-scale internal staff events.

This procurement is at the planning stage: HSE has stated an intention to procure and has not invited tenders. It expects to use a single lot for a managed call-conferencing service. The estimated value is £330,000 excluding VAT, or £396,000 including VAT. The anticipated contract period is 1 December 2026 to 30 November 2027, with renewal available up to 30 November 2029. HSE has planned preliminary market engagement, with the engagement milestone due on 24 September 2026; potential bidders are told that no action is required at this stage. The requirement is above the applicable threshold. The service is expected to be advertised shortly after this market-engagement stage, but these are indicative planning expectations rather than tender deadlines.

This will suit telecommunications and hosted conferencing providers able to deliver a dependable telephone-only service across the UK. Suppliers should be prepared to provide a standalone dial-in platform that works from mobile phones and fixed telephones, including for staff working away from HSE offices or at duty-holder premises. The buyer is looking for an operator-managed service, so relevant experience in coordinating and controlling live conference calls will be important. Providers should be able to support recurring Virtual Town Hall events for a large, dispersed workforce and maintain access for participants joining from varied locations. Businesses with established nationwide telephony coverage, operational resilience and experience supporting public-sector or organisational events should monitor the forthcoming procurement and prepare evidence of comparable delivery.

How relevant is this notice?

Notice Information

Notice Title

The Provision of a Managed Call Conferencing Service

Notice Description

The Health and Safety Executive's (HSE) Executive Committee hold monthly Town Hall events for all HSE staff to join. They want to provide all staff with the ability to join whether they are in the office, at home, or offsite at duty holder premises. For frontline staff working offsite, the option is to join via mobile phone, and the Executive Committee want this option to remain. HSE requires a Call-Off managed conference service to deliver its Virtual Town Hall (VTH) Events. HSE requires a standalone call conferencing event provider to deliver this service, to enable HSE staff to dial in from anywhere using a mobile phone. HSE's Requirement is for a telephone hosted solution, that has an operator to manage the calls. The solution cannot be internet based.

Planning Information

No action is required from potential bidders. This notice is to inform the market of a future requirement that will shortly be advertised via the Find-a-Tender service.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0774a3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/088312-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64200000 - Telecommunications services

Notice Value(s)

Tender Value
£330,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Sep 20264 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Dec 2026 - 30 Nov 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Health & Safety Executive
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L20 7HS
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD73 Sefton
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland
Local Authority
Sefton
Electoral Ward
Linacre
Westminster Constituency
Bootle

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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