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Medical Aid Insurance for CBS Staff at the British High Commission Maputo

Foreign Commonwealth and Development Office

This public procurement record has 1 release in its history.

Planning

21 Sep 2026 at 13:08

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Foreign, Commonwealth and Development Office intends to procure a managed medical aid insurance service for approximately 199 locally engaged staff and eligible dependants of the British High Commission in Maputo. The service will provide inpatient and outpatient medical cover, with access to hospitals, clinics, pharmacies, laboratories and specialist providers across Mozambique. It will also cover overseas treatment where suitable specialist care is unavailable locally, emergency medical evacuation and assistance, claims administration, reimbursement and pre-authorisation, member support and communications, account management, performance reporting and management information. The work is a medical insurance service, classified under CPV 66512220, delivered throughout Mozambique. The appointed provider will administer the scheme, manage healthcare networks and support beneficiaries throughout the service period.

This procurement is at the planning stage and is currently a preliminary market engagement exercise, not an invitation to tender. The buyer expects to use the responses to refine its procurement strategy, requirements, participation conditions, evaluation criteria and contract arrangements. Suppliers are invited to complete an online questionnaire by 25 September 2026 at 23:59; participation is voluntary and will not affect access to any later procurement. A subsequent notice is expected around 30 September 2026. The anticipated contract period is 1 January 2027 to 31 December 2029, with an option to extend by up to 12 months, to 31 December 2030. The recorded gross and net estimated values are £0, although the procurement is marked above threshold.

The engagement will suit medical aid providers and medical insurers with an established operational presence in Mozambique, including organisations serving corporate, diplomatic, government or international organisation clients. Relevant preparation includes demonstrating regulatory compliance, appropriate licensing and governance, and experience administering managed medical aid schemes. The buyer is seeking evidence of robust member onboarding, customer support, claims processing, reimbursement, pre-authorisation, policy administration and account management. Suppliers should be able to provide a broad and reliable Mozambican healthcare network covering hospitals, clinics, pharmacies, laboratories and specialists, with effective arrangements for overseas treatment and emergency medical evacuation. Strong data protection, information security and confidentiality controls will be important, alongside contract reporting, operational risk management and the capacity to propose practical commercial models or service innovations.

How relevant is this notice?

Notice Information

Notice Title

Medical Aid Insurance for CBS Staff at the British High Commission Maputo

Notice Description

The British High Commission (BHC) Maputo intends to procure a Medical Aid Insurance Service Provider to deliver comprehensive medical aid and healthcare access services for approximately 199 beneficiaries, comprising locally engaged staff and eligible dependants. The services required include: Inpatient and outpatient medical cover. Access to a network of hospitals, clinics, pharmacies, laboratories and specialist healthcare providers within Mozambique. Overseas treatment arrangements where specialist care is unavailable locally. Emergency medical evacuation and assistance services. Claims administration, reimbursement management and pre-authorisation services. Customer support, account management and member communication services. Contract performance reporting and management information. The contract is anticipated to run for an initial period of 36 months with an option to extend for up to a further 12 months. Services will be supplied on a managed medical aid basis, with the successful provider responsible for administering the scheme, managing healthcare provider networks, processing claims, supporting beneficiaries and ensuring continuous access to healthcare services throughout the contract term.

Planning Information

The purpose of this Preliminary Market Engagement (PME) is to gather market intelligence and obtain feedback from medical aid and medical insurance providers operating within Mozambique. The information collected will assist the British High Commission Maputo in refining its procurement strategy and ensuring that the future requirement is proportionate, deliverable and aligned with market capability. Through this engagement, the Authority is seeking information relating to: • Organisational structure, experience and presence within Mozambique; • Regulatory compliance, licensing requirements and governance arrangements; • Experience in delivering medical aid and medical insurance services to corporate, diplomatic, government and international organisation clients; • Service delivery models, including member onboarding, customer support, claims administration and policy management; • Healthcare provider network coverage within Mozambique and arrangements for overseas treatment and medical evacuation services; • Data protection, information security and confidentiality controls; • Indicative commercial models, operational risks, market constraints and opportunities for innovation; and • Recommendations to assist the Authority in developing the final Statement of Requirements and procurement approach. Responses will be collected through an online Microsoft Forms questionnaire, the link to which is provided within this notice. Suppliers are invited to complete and submit the questionnaire by the stated deadline. Information obtained through the PME will be used to inform and refine the procurement strategy, Statement of Requirements, Conditions of Participation, evaluation criteria and contractual arrangements. This engagement is conducted under PA23 Section 16 and is solely for market engagement and information-gathering purposes. Participation is voluntary and will not form part of any future supplier evaluation, selection or down-selection process. Participation, or non-participation, will not affect a supplier's ability to participate in any subsequent procurement opportunity arising from this engagement. All information gathered will be managed in a manner that does not provide any supplier with an unfair advantage or distort competition. PME Questionnaire Link: https://forms.cloud.microsoft/e/K0aWziB6Pj

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07766a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/089137-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66512220 - Medical insurance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Sep 2026Today
Submission Deadline
Not specified
Future Notice Date
30 Sep 20262 weeks to go
Award Date
Not specified
Contract Period
1 Jan 2027 - 31 Dec 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Foreign Commonwealth and Development Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2AH
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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