Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

GMCA 1978 Employee Assistance Programme (EAP) Services

Greater Manchester Combined Authority

This public procurement record has 1 release in its history.

Award

23 Sep 2026 at 15:44

Award Notice
Summary of the contracting process

Greater Manchester Combined Authority procured an employee assistance programme for its employees and their immediate families. The service combines online, telephone and in-person counselling, available around the clock throughout the year. Advice and support cover medical concerns, mental health, housing, alcohol and drug issues, childcare, stress and anxiety, gambling, and financial wellbeing. This is a counselling and employee support service, rather than a general occupational health service. The requirement was delivered in Greater Manchester.

The procurement is complete and the contract was awarded to Health Assured Ltd. The contract was signed on 9 September 2026 and is active. Its recorded contract value is £36,970.20. The tender used a limited procedure: a direct award under the YPO Occupational Health and Employee Assistance Programme framework, Lot 2, without a prior competition. The stated rationale was a compliant framework award; the recorded lot evaluation criterion was price. The lot allowed a 12-month extension option. One bid was recorded. The tender status is complete, although the lot is marked cancelled; the active award and contract are recorded separately.

This award shows demand from Greater Manchester Combined Authority for a year-round employee assistance service covering staff and immediate family members, with access through online, telephone and face-to-face channels. A credible supplier would need the operational reach to provide continuous access and counselling across those formats, plus expertise spanning mental health and practical advice on issues such as housing, family care, substance use and financial wellbeing. The selected supplier was appointed through the YPO framework, so framework access and the ability to meet its terms are commercially relevant to competing for this requirement in future. The recorded evaluation criterion was price, making competitive pricing relevant alongside reliable delivery across the full service scope.

How relevant is this notice?

Notice Information

Notice Title

GMCA 1978 Employee Assistance Programme (EAP) Services

Notice Description

Comprises an online/telephone/in-person counselling service available to all employees and their immediate family 24/7, 365 days per year. Advice and support include, but are not limited, to medical concerns, mental health, housing, alcohol/drugs, childcare, stress/anxiety, gambling, financial wellbeing, etc.

Lot Information

Lot 1

Direct Award under YPO Framework 1101: Occupational Health and Employee Assistance Programme Framework (Lot 2).

Options: 12-month extension option

Procurement Information

Compliant direct award under YPO Framework 1101: Occupational Health and Employee Assistance Programme Framework (Lot 2).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0778e2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/090267-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312300 - Guidance and counselling services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£36,970 Under £100K

Notice Dates

Publication Date
23 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Greater Manchester Combined Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M1 6EU
Postcode Area
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD3 Greater Manchester
Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

Health Assured

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...