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Comms and Culture Consultancy

The Insolvency Service

This public procurement record has 2 releases in its history.

Award

23 Sep 2026 at 16:13

UK6 - Contract Award Notice
Award

23 Sep 2026 at 16:02

UK5 - Transparency Notice
Summary of the contracting process

The Insolvency Service commissioned strategic language and culture consultancy to establish and embed a consistent language framework across the organisation. The work covers organisational narrative and messaging, redesign of exemplar documents, content strategy, staff capability-building, facilitated training and awareness, senior leadership coaching, train-the-trainer support, engagement campaigns, programme governance and coordination, and a staff champions network. It also includes responsive consultancy and discovery of how strategic language principles might be used in AI-enabled communication tools and future digital learning. The requirement is business development and organisational consultancy. Delivery is across England, including the North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East and South West.

The procurement is complete and the contract was awarded to Wordtree Limited. The award date was not recorded in the published data; the award outcome was published on 23 September 2026. The contract period runs from 3 October 2026 to 2 October 2027, with signature scheduled for 2 October 2026. The awarded value is £121,800 excluding VAT (£146,160 including VAT). The buyer used a direct award below the applicable threshold without competition. The requirement was arranged as one lot, marked suitable for SMEs and voluntary, community and social enterprises. The award record does not state evaluation criteria.

For organisations competing for similar work from The Insolvency Service, this award demonstrates demand for a joined-up strategic language and culture programme rather than a narrowly focused copywriting service. Credible providers would need to translate organisational strategy into consistent narratives, messaging and practical document and content changes, then support adoption through stakeholder engagement, training, leadership coaching and an internal champions network. Programme coordination and governance, alongside the ability to respond to evolving needs, are relevant capabilities. The scope also calls for discovery expertise around applying language principles to AI-enabled communications and digital learning. The selected supplier was an SME, and the single lot was marked suitable for SMEs and social enterprises, indicating that this scale of consultancy can be delivered by smaller organisations as well as larger firms.

How relevant is this notice?

Notice Information

Notice Title

Comms and Culture Consultancy

Notice Description

The Insolvency Service requires the provision of a Strategic Language and Culture Transformation Programme to develop, implement and embed a consistent strategic language framework across the organisation. The programme will support organisational change, communication improvement, behavioural adoption and capability development through a combination of consultancy, framework development, stakeholder engagement, governance support, training and communications activities. The services include the development of a Strategic Language Framework, organisational narrative and messaging, exemplar document redesign, content strategy support, organisational capability building through facilitated training and awareness sessions, senior leadership coaching, train-the-trainer services, adoption and engagement campaigns, programme governance and coordination, establishment of a champions network, and consultancy support to address emerging requirements. The programme also includes discovery activities to assess opportunities for embedding strategic language principles within AI-enabled communication tools and future digital learning solutions.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0778ee
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/090299-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79411100 - Business development consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£121,800 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 Sep 20262 weeks ago
Contract Period
3 Oct 2026 - 2 Oct 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Insolvency Service
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STRATFORD
Postcode
E20 1HZ
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

Wordtree Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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