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Employee Association Programme (EAP) Services

Norse Commercial Services Limited

This public procurement record has 1 release in its history.

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24 Sep 2026 at 10:58

UK7 - Contract Details Notice
Summary of the contracting process

Norse Commercial Services Ltd contracted for employee assistance programme (EAP) services for its workforce. The service sits within employee wellbeing and occupational health support, with healthcare-related administration. Delivery covers England across the East Midlands, East of England, London, North East, North West, South East and South West. The requirement is for an ongoing staff support service rather than a supply of goods or construction work. Health Assured Limited is the selected provider. The buyer is Norse Commercial Services Ltd, a public undertaking based in Norwich.

The procurement is complete and the contract is active. Norse Commercial Services Ltd used a direct award below the applicable threshold, without competition. Health Assured Limited was selected for the single lot. The contract was signed on 23 September 2026 and runs from 1 November 2026 to 1 November 2028, with a one-year renewal option and a maximum extent to 1 November 2029. The contract value is £52,852.20 excluding VAT and £63,422.64 including VAT. The award is active; the available details do not set out a scored evaluation basis, as the procurement proceeded without competition.

For suppliers of employee assistance and workforce wellbeing services, this award demonstrates that Norse Commercial Services buys an EAP for employees across a broad English footprint. A credible competitor would need the capacity to support a geographically dispersed workforce and deliver employee-facing assistance alongside relevant health and administrative services. Health Assured Limited, a large supplier, was selected through a direct award rather than a competitive process, so this outcome does not establish a published set of scored criteria or qualifications. Suppliers positioning for a similar requirement should be able to demonstrate dependable service delivery at this multi-region scale and relevant experience providing EAP support to an employer. The contract includes a renewal option, so the buyer’s demand may extend beyond the initial term.

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Notice Information

Notice Title

Employee Association Programme (EAP) Services

Notice Description

Contract for the provision of Employee Association Programme (EAP) Services for Norse Commercial Services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07794e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/090471-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

85 - Health and social work services

CPV Codes

75122000 - Administrative healthcare services

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£52,852 Under £100K

Notice Dates

Publication Date
24 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Nov 2026 - 1 Nov 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Norse Commercial Services Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR6 6EQ
Postcode Area
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified
Local Authority
Norwich
Electoral Ward
Catton Grove
Westminster Constituency
Norwich North

Supplier Information

Number of Suppliers
1
Supplier Name

Health Assured

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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