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Application Management and Payment Processing Software

Stockton on Tees Borough Council

This public procurement record has 1 release in its history.

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25 Sep 2026 at 13:21

UK7 - Contract Details Notice
Summary of the contracting process

Stockton-on-Tees Borough Council procured a fully managed cloud software service for managing resident applications and processing payments. The Lightning Reach platform provides one digital application and assessment system, with eligibility checks, identity verification, referral management and delivery of financial support. It also includes reporting, staff training, implementation, onboarding and ongoing support. The requirement is for information technology services, delivered for the council’s residents in the United Kingdom. The service combines software with the practical work needed to introduce and support it, rather than being a software licence alone.

The procurement is complete and the contract is active. The council used a direct award below the applicable threshold, without competition. Lightning Social Ventures Ltd was selected as supplier. The contract was signed on 7 September 2026 and runs from 1 October 2026 to 30 September 2029. Its value is £93,750 excluding VAT (£112,500 including VAT). The procurement was structured as one lot, awarded to the selected supplier. The published procurement information does not set out a competitive evaluation or award-scoring basis; the route was an award without competition.

This award shows demand at Stockton-on-Tees Borough Council for an integrated, fully managed digital service that supports resident applications for financial help, assesses eligibility and identity, manages referrals and payments, and provides reporting. A credible supplier for a similar future requirement would need a cloud platform that can bring these functions together, plus the capacity to implement and onboard the council, train staff and provide ongoing support. The requirement spans both technology and service delivery, so relevant experience would include managing sensitive resident application journeys and supporting council teams using the system. The selected supplier was a large company, indicating the capability the council has contracted with, though the procurement data does not establish a minimum supplier size.

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Notice Information

Notice Title

Application Management and Payment Processing Software

Notice Description

Provision of the Lightning Reach cloud-based platform. The service will provide a single digital application and assessment system for residents, including eligibility checks, identity verification, referral management, financial support delivery, reporting, staff training, and ongoing support. The solution will be supplied as a fully managed SaaS platform with implementation and onboarding services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077a91
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/090998-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£93,750 Under £100K

Notice Dates

Publication Date
25 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Oct 2026 - 30 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Stockton on Tees Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STOCKTON ON TEES
Postcode
TS17 6BJ
Postcode Area
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC31 Hartlepool and Stockton-on-Tees
Delivery Location
Not specified
Local Authority
Stockton-on-Tees
Electoral Ward
Mandale & Victoria
Westminster Constituency
Middlesbrough and Thornaby East

Supplier Information

Number of Suppliers
1
Supplier Name

LIGHTNING SOCIAL VENTURES LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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