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Social Media Listening & Management Tool

Heritage Fund

This public procurement record has 1 release in its history.

Tender

27 Sep 2026 at 19:32

UK4 - Tender Notice
Summary of the contracting process

The Heritage Fund is seeking a social media listening and management tool: a single solution or integrated platform combining social media management, audience intelligence, listening, analytics and reporting. The requirement is for software and related services, classified under CPV 72212900. Delivery is across the United Kingdom. The buyer is the Heritage Fund, a central government public authority. Suppliers should be able to provide a joined-up platform covering both the day-to-day management of social media and the insight and reporting functions needed to understand audiences and monitor activity.

The Heritage Fund invited offers through a below-threshold open competition. The tender set an enquiry deadline of 5 October 2026 at 15:00 and a bid deadline of 16 October 2026 at 12:00. The contract period is 1 December 2026 to 30 November 2029. Its estimated value is £80,000 excluding VAT (£90,000 including VAT). There is one lot. Evaluation gives 80% to quality, including social value, and 20% to price. Bids may be submitted electronically through the Delta eSourcing platform.

This opportunity suits software suppliers with a platform that brings together social media management, social listening, audience intelligence, analytics and reporting, whether as one product or as integrated components. Suppliers should be able to demonstrate that their solution can support both operational social media work and the production of useful audience insights and reports. The quality-led evaluation, which includes social value, is likely to favour bidders able to explain the quality and wider value of their proposed service, alongside a competitive price. The single-lot requirement is suited to a supplier able to deliver the combined scope as one coherent offer.

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Notice Information

Notice Title

Social Media Listening & Management Tool

Notice Description

The heritage Fund wishes to procure a single solution or integrated platform capable of delivering social media management, audience intelligence, listening, analytics and reporting capabilities.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077b0a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/091212-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212900 - Miscellaneous software development services and computer systems

Notice Value(s)

Tender Value
£80,000 Under £100K
Lots Value
£80,000 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Sep 20261 weeks ago
Submission Deadline
16 Oct 20262 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Dec 2026 - 30 Nov 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Heritage Fund
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC4R 2YA
Postcode Area
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
City of London
Electoral Ward
Dowgate
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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