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Capacity monitoring Software as a Service

SSE SERVICES PLC

This public procurement record has 2 releases in its history.

Award

28 Sep 2026 at 10:06

UK6 - Contract Award Notice
Award

28 Sep 2026 at 09:49

UK5 - Transparency Notice
Summary of the contracting process

SSE Services PLC is buying capacity-monitoring software delivered as a software-as-a-service capability, with analytics to support cyber resilience improvements and regulatory compliance. The requirement is intended to provide one technical capability for two regulatory projects, rather than separate technology solutions. The selected solution is Splunk, supplied through Computacenter (UK) Limited. The procurement is for software-related services (CPV 72260000), with delivery in the United Kingdom. The stated purpose is to help SSE meet regulatory obligations and monitor capacity; the rationale also links the capability to cyber resilience and the needs of SSE customers.

The procurement is complete and a supplier has been selected, although the award is recorded as pending. SSE used a direct award to Computacenter (UK) Limited, relying on a single-supplier rationale: its assessment found Splunk met functional, technical and interoperability requirements and alternatives could not meet implementation and regulatory constraints. The award date was 28 September 2026. The awarded value is £993,010 gross. The contract period runs from 10 October 2026 to 10 October 2029. There is one lot, covering the capacity-monitoring software service. The rationale cites a regulatory Enhanced CAF milestone in December 2027 and says failure to implement and evidence the capability by then would increase regulatory and operational risk, including possible enforcement action.

For suppliers competing for a comparable requirement from SSE, credibility would depend on providing capacity monitoring and analytics that support cyber resilience and regulatory compliance, while meeting the buyer’s functional, technical and interoperability needs. This award shows the importance of delivering one capability able to serve multiple regulatory projects, rather than creating separate systems. SSE’s stated assessment placed particular weight on rapid mobilisation and delivery within regulatory timescales, alongside implementation feasibility and manageable technical risk. A competing solution would need to demonstrate that it can be integrated, tested and assured without the additional architecture and delivery complexity SSE judged unacceptable in alternatives. Relevant strengths include enterprise software implementation, systems integration and the ability to support regulatory evidence and operational monitoring at utility scale.

How relevant is this notice?

Notice Information

Notice Title

Capacity monitoring Software as a Service

Notice Description

The requirement is for the provision of a capacity monitoring and analytics capability to support delivery of cyber resilience improvements and regulatory compliance obligations

Procurement Information

The proposed direct award shall be on the basis of "Single Supplier" under Point 4 of Schedule 5 of PA23. The requirement supports delivery of regulatory cyber resilience obligations within defined regulatory timescales. The structured market assessment and technical evaluation identified Splunk as the solution providing alignment to the project's functional, technical and interoperability requirements. SSE also identified that the proposed capability satisfies the requirements of two regulatory projects, enabling a single technical capability to satisfy both sets of regulatory requirements and avoid the need to implement and support separate technology solutions. Whilst alternative suppliers and technology platforms were considered as part of the market assessment, none were assessed as representing a reasonable alternative, or as being capable of delivering the required capability within the technical, implementation and regulatory constraints associated with this requirement. The options appraisal concluded that the alternative technology platforms assessed would require additional architecture design, systems integration, testing, assurance and implementation activities before the capability could become viable, resulting in intolerable delivery complexity and implementation risks to SSE. The December 2027 Enhanced CAF milestone represents a regulatory compliance requirement. Failure to implement and evidence the required capability by this date would expose SSEN Distribution to increased regulatory and operational risk, including the risk of regulatory enforcement action. The Splunk system is therefore, the only one which can overcome the technical requirements and constraints for the benefit of SSE customers, with an approach that enables immediate mobilisation, supporting delivery of the required capability. Based on the technical assessment, implementation constraints and regulatory delivery need, it is considered that a direct award represents the only viable route, capable of delivering the required capability. Accordingly, it is considered that the conditions relating to a direct award via Reseller Computacenter on the basis of Single Supplier are satisfied, as no reasonable alternative has been identified in this paper that is capable of delivering the required capability within the applicable technical, implementation and regulatory constraints.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077b28
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/091284-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£993,010 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
28 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Sep 20261 weeks ago
Contract Period
10 Oct 2026 - 10 Oct 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SSE SERVICES PLC
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
READING
Postcode
RG1 3JH
Postcode Area
Reading
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ16 Berkshire West
Delivery Location
Not specified
Local Authority
Reading
Electoral Ward
Thames
Westminster Constituency
Reading Central

Supplier Information

Number of Suppliers
1
Supplier Name

Computacenter

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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