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SCC - AP - BACS iConnect Hosted Bureau Service

Surrey County Council

This public procurement record has 1 release in its history.

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28 Sep 2026 at 10:15

UK7 - Contract Details Notice
Summary of the contracting process

Surrey County Council procured a hosted BACS iConnect bureau service for handling its BACS payment operations. The requirement covers a hosted service rather than banking services in general, and is described as running from 2026 to 2029, with an option to extend. The buying organisation is Surrey County Council, based in Reigate. The service is to be delivered in Surrey, covering the county council’s delivery locations in the Reigate area and the wider Surrey area. This is a single service requirement, classified under banking services. It is relevant to suppliers that provide and support hosted BACS bureau platforms for public-sector payment operations.

The procurement is complete and the contract has been awarded to SMARTERPAY LTD. The contract was signed on 24 September 2026 and runs from 1 October 2026 to 30 September 2029, with an optional one-year extension to 30 September 2030. Its value is £32,815.80 excluding VAT, or £41,019.75 including VAT. The process used a below-threshold procurement route; the method is recorded as unknown. There was one lot, covering the hosted BACS iConnect bureau service. The award is active and the contract is active. No evaluation criteria are stated in the published process information.

The award shows Surrey County Council buys a hosted BACS iConnect bureau service for its payment operations, with a defined multi-year service requirement and an extension option. A credible competitor for a future requirement would need to provide a reliable hosted BACS bureau platform, operate and support the service for a local authority, and demonstrate the capability to manage payment-processing requirements over a sustained contract. Suppliers with relevant experience delivering comparable BACS services to public-sector organisations would be well placed to compete. The selected provider is SMARTERPAY LTD, a small or medium-sized enterprise, showing that a supplier of this scale secured the award. The procurement followed a below-threshold route, so suppliers should be able to compete effectively through a proportionate procurement process.

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Notice Information

Notice Title

SCC - AP - BACS iConnect Hosted Bureau Service

Notice Description

BACS iConnect Hosted Bureau Service for 2026 to 2029 with option to extend to 2030

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077b35
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/091290-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66110000 - Banking services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£32,815 Under £100K

Notice Dates

Publication Date
28 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Oct 2026 - 30 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Surrey County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
REIGATE
Postcode
RH2 8EF
Postcode Area
Redhill
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ26 East Surrey
Delivery Location
Not specified
Local Authority
Reigate and Banstead
Electoral Ward
South Park & Woodhatch
Westminster Constituency
Reigate

Supplier Information

Number of Suppliers
1
Supplier Name

Smarter Pay

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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