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HPFT - SPA Non Geographic Telephone Lines Babble

Hertfordshire Partnership University NHS Foundation Trust

This public procurement record has 1 release in its history.

Award

28 Sep 2026 at 13:33

UK7 - Contract Details Notice
Summary of the contracting process

Hertfordshire Partnership University NHS Foundation Trust procured non-geographic telephone lines for its SPA service. The requirement is a telecommunications service: providing telephone numbers that are not tied to a specific geographic area. The Trust is the buyer. The award record identifies the service but gives no further operational scope, such as call volumes, routing arrangements or service levels. No delivery location is identified beyond the Trust being based in Hatfield, Hertfordshire, so the place of service delivery cannot be determined from the published procurement details.

The procurement is complete and the contract was awarded to Babble Cloud Limited. It was handled by direct award below the relevant threshold, without competition. One lot was awarded; the recorded award is active, and the contract is also active. The contract was signed on 31 August 2026 and runs from 1 September to 30 September 2026. Its value is £11,029.74 excluding VAT, or £13,235.68 including VAT. The award is for telecommunications services, but no evaluation criteria or basis for selecting the supplier is stated. The procurement record identifies no tender submission or evaluation process beyond the direct award route.

This award shows that Hertfordshire Partnership University NHS Foundation Trust buys non-geographic telephone lines for its SPA service, through a below-threshold direct award. A credible supplier for a future requirement would need to provide the relevant non-geographic telephone service and demonstrate it can support the Trust’s operational needs. The published scope does not set out technical specifications, call volumes, service levels, required accreditations or minimum supplier capacity, so it does not establish a more detailed capability profile. The awarded supplier is a large business, but the procurement does not indicate that supplier size was a requirement or selection factor. The requirement was short in duration and modest in scale, making it most relevant to telecommunications providers able to deliver non-geographic lines for NHS services.

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Notice Information

Notice Title

HPFT - SPA Non Geographic Telephone Lines Babble

Notice Description

Hertfordshire Partnership University NHS Trust award for Babble telephone Lines

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077b8a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/091433-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64200000 - Telecommunications services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£11,029 Under £100K

Notice Dates

Publication Date
28 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Sep 2026 - 30 Sep 2026 30 days
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Hertfordshire Partnership University NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HATFIELD
Postcode
AL10 8YE
Postcode Area
St Albans
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified
Local Authority
Welwyn Hatfield
Electoral Ward
Hatfield East
Westminster Constituency
Welwyn Hatfield

Supplier Information

Number of Suppliers
1
Supplier Name

Babble Cloud

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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