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Audiology Services - South Staffordshire

NHS Staffordshire and Stoke-on-Trent Integrated Care Board

This public procurement record has 1 release in its history.

Award

28 Sep 2026 at 15:53

Award Notice
Summary of the contracting process

NHS Staffordshire and Stoke-on-Trent Integrated Care Board is commissioning adult audiology services for people in Staffordshire and Stoke-on-Trent. The service assesses adults with hearing and communication difficulties, provides rehabilitation and ongoing support, supplies hearing aids where clinically appropriate, and includes aftercare. It is a community-facing healthcare service for adults, rather than a purchase of audiology equipment alone. The requirement covers South Staffordshire and the wider Staffordshire and Stoke-on-Trent population; the contract description identifies the ICB as the buyer and the existing provider as the service operator. Relevant suppliers are those able to deliver adult hearing assessment and rehabilitation alongside clinically appropriate hearing-aid provision and continuing patient support across the local population.

The process used the Provider Selection Regime’s Direct Award Process C, without a prior call for competition, because the ICB considers the existing service arrangements are not changing considerably and the provider is likely to continue meeting requirements. The intention is to award to existing provider Scrivens Limited; the contract is not yet formally awarded, although the published contracting data also records an active award and signed contract. The contract is for one year, from 1 October 2026 to 30 September 2027. It is described as zero-value, with payments based on activity and locally agreed prices; the estimated value for the period is £472,980.41. Equal importance was assigned to the key criteria: satisfactory delivery of the existing contract and likely satisfactory delivery of the proposed service. A basic suitability assessment covered financial and economic standing and technical and professional ability. Written representations were due by 9 October 2026.

For suppliers considering comparable adult audiology work for this ICB in future, this award indicates demand for a continuing local service rather than a one-off equipment supply. A credible provider would need to assess adults with hearing and communication difficulties, deliver rehabilitation, provide hearing aids when clinically appropriate, and maintain effective aftercare and ongoing patient support. The decision favoured continuity: the buyer considered whether the existing provider was delivering the current service satisfactorily and was likely to maintain that standard, while also applying a basic assessment of financial and economic standing and technical and professional ability. Suppliers would therefore need evidence of dependable service delivery and the organisational and clinical capability to sustain the complete pathway across the Staffordshire and Stoke-on-Trent population. The route used was a direct award under the Provider Selection Regime, reflecting an assessment that the service requirements were not changing considerably.

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Notice Information

Notice Title

Audiology Services - South Staffordshire

Notice Description

Adult Hearing Services (Audiology) provide assessment, rehabilitation, and ongoing support for adults experiencing hearing and communication difficulties. The service includes hearing assessments, access to hearing aids where clinically appropriate, and associated aftercare and support. This Intention to Award Notice is issued in accordance with Regulation 9 (Direct Award Process C) of the Health Care Services (Provider Selection Regime) Regulations 2023. The procurement relates to the provision of Adult Audiology Services for the Staffordshire and Stoke-on-Trent population.

Lot Information

Lot 1

This Intention to Award Notice is issued in accordance with Regulation 9 (Direct Award Process C) of the Health Care Services (Provider Selection Regime) Regulations 2023. The procurement relates to the provision of Adult Audiology Services for the Staffordshire and Stoke-on-Trent population. NHS Staffordshire and Stoke-on-Trent Integrated Care Board (SSoT ICB) currently holds a contract with Scrivens Limited for the provision of Adult Audiology Services. This service provides assessment, rehabilitation, and ongoing support for adults experiencing hearing and communication difficulties. The service includes hearing assessments, the provision of hearing aids where clinically appropriate, and associated aftercare and support. The SSoT ICB is satisfied that the existing provider will likely satisfy the requirements of the proposed contract and that the requirements for the provision of healthcare services are not changing considerably. As such, the proposed arrangements do not meet the considerable change threshold set out in Regulation 6(10) of the Health Care Services (Provider Selection Regime) Regulations 2023. The intention is to award a contract to Scrivens Limited, the existing provider. The contract period will be one year, commencing on 1 October 2026 and expiring on 30 September 2027. This is a zero-value contract with payments based on activity and locally agreed prices. The estimated contract value for the one-year contract period is PS472,980.41.

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 09/10/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077bc8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/091549-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85121240 - ENT or audiologist services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£472,980 £100K-£500K

Notice Dates

Publication Date
28 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Staffordshire and Stoke-on-Trent Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STOKE-ON-TRENT
Postcode
ST1 4FA
Postcode Area
Stoke-on-Trent
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG23 Stoke-on-Trent
Delivery Location
TLG23 Stoke-on-Trent, TLG24 Staffordshire CC
Local Authority
Stoke-on-Trent
Electoral Ward
Etruria & Hanley
Westminster Constituency
Stoke-on-Trent Central

Supplier Information

Number of Suppliers
1
Supplier Name

Scrivens Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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