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Audiology Services - North Staffordshire

NHS Staffordshire and Stoke-on-Trent Integrated Care Board

This public procurement record has 1 release in its history.

Award

28 Sep 2026 at 15:59

Award Notice
Summary of the contracting process

NHS Staffordshire and Stoke-on-Trent Integrated Care Board is procuring adult audiology services for people in Staffordshire and Stoke-on-Trent. The service covers assessment and rehabilitation for adults with hearing or communication difficulties, provision of hearing aids where clinically appropriate, and related aftercare and ongoing support. It continues an existing service delivered by Scrivens Limited. The requirement is healthcare service delivery rather than the supply of audiology equipment alone: suppliers need to provide the patient-facing assessment, hearing support and follow-up service across the named population. The scope described is adult audiology; no other clinical service is identified.

The ICB has selected Scrivens Limited through the Provider Selection Regime direct award process, without a prior competition. The process is described as an intention to award and the source text says the contract had not yet been formally awarded; however, the award and active contract are also recorded as having been made, with a signature date of 19 August 2026. The one-year contract runs from 1 October 2026 to 30 September 2027. Its estimated value is £165,587.77, with payments based on activity and locally agreed prices; it is also described as a zero-value contract. Assessment gave equal weight to key criteria, including satisfactory delivery of the existing contract and likelihood of continuing to meet requirements. Written representations were due by 9 October 2026.

For providers considering similar adult audiology work for this ICB, this award indicates demand for a continuing, population-wide service spanning hearing assessment, rehabilitation, clinically appropriate hearing aids and aftercare. The selected provider was the incumbent, and the decision relied on evidence that existing delivery met the required standard and was likely to continue doing so. A credible future competitor would therefore need a dependable clinical service, the capacity to serve adults across Staffordshire and Stoke-on-Trent, and evidence of satisfactory performance across the full patient pathway. The selection also considered financial and economic standing and technical and professional ability. The route used was a PSR direct award based on continuity and limited change to requirements, so demonstrating service quality and the ability to sustain delivery would be central to competing if this requirement is tested again.

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Notice Information

Notice Title

Audiology Services - North Staffordshire

Notice Description

Adult Hearing Services (Audiology) provide assessment, rehabilitation, and ongoing support for adults experiencing hearing and communication difficulties. The service includes hearing assessments, access to hearing aids where clinically appropriate, and associated aftercare and support. This Intention to Award Notice is issued in accordance with Regulation 9 (Direct Award Process C) of the Health Care Services (Provider Selection Regime) Regulations 2023. The procurement relates to the provision of Adult Audiology Services for the Staffordshire and Stoke-on-Trent population.

Lot Information

Lot 1

This Intention to Award Notice is issued in accordance with Regulation 9 (Direct Award Process C) of the Health Care Services (Provider Selection Regime) Regulations 2023. The procurement relates to the provision of Adult Audiology Services for the Staffordshire and Stoke-on-Trent population. NHS Staffordshire and Stoke-on-Trent Integrated Care Board (SSoT ICB) currently holds a contract with Scrivens Limited for the provision of Adult Audiology Services. This service provides assessment, rehabilitation, and ongoing support for adults experiencing hearing and communication difficulties. The service includes hearing assessments, the provision of hearing aids where clinically appropriate, and associated aftercare and support. The SSoT ICB is satisfied that the existing provider will likely satisfy the requirements of the proposed contract and that the requirements for the provision of healthcare services are not changing considerably. As such, the proposed arrangements do not meet the considerable change threshold set out in Regulation 6(10) of the Health Care Services (Provider Selection Regime) Regulations 2023. The intention is to award a contract to Scrivens Limited, the existing provider. The contract period will be one year, commencing on 1 October 2026 and expiring on 30 September 2027. This is a zero-value contract with payments based on activity and locally agreed prices. The estimated contract value for the one-year contract period is PS165,587.77

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 09/10/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077bce
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/091558-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85121240 - ENT or audiologist services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£165,587 £100K-£500K

Notice Dates

Publication Date
28 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Staffordshire and Stoke-on-Trent Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STOKE-ON-TRENT
Postcode
ST1 4FA
Postcode Area
Stoke-on-Trent
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG23 Stoke-on-Trent
Delivery Location
TLG23 Stoke-on-Trent, TLG24 Staffordshire CC
Local Authority
Stoke-on-Trent
Electoral Ward
Etruria & Hanley
Westminster Constituency
Stoke-on-Trent Central

Supplier Information

Number of Suppliers
1
Supplier Name

Scrivens Ltd

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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