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Academic Half Day (AHD) Cover Service for Bromley General Practices - PSR Most Suitable Provider Process

NHS South East London Integrated Care Board

This public procurement record has 1 release in its history.

Planning

29 Sep 2026 at 15:58

Planning Notice
Summary of the contracting process

NHS South East London Integrated Care Board intends to commission a GP-led urgent primary care cover service for patients registered with Bromley general practices. It will provide care during agreed academic half-day sessions, with a minimum of six, and professional learning time sessions to be agreed later. The service is intended to maintain patient access while supporting general practice staff education and development. It will handle demand routed from practice telephone systems, online consultations, NHS 111 and other agreed access routes, assessing and managing urgent contacts on the same day. Delivery includes telephone, digital and face-to-face consultations and urgent home visits where clinically needed. The provider will work with Bromley practices and the wider local health and care system. The service will be delivered in Bromley.

This is at the planning stage: the ICB has stated its intention to make an award through the Provider Selection Regime’s Most Suitable Provider process, rather than run a competitive procurement. The ICB considers it likely to identify a suitable provider without competition. The expected contract is for one year, with an option for the ICB to extend it for a further year at its discretion. The stated contract value is £100,000. The buyer expects the next notice on 1 December 2026. The assessment will be guided by five criteria: quality and innovation; value; integration, collaboration and service sustainability; improving access, reducing health inequalities and facilitating choice; and social value. The single lot covers the service as a whole.

This service is suited to providers with experience delivering urgent primary care at scale and strong relationships with local general practices and wider health and care partners. Providers will need to mobilise and sustain an appropriately skilled workforce, including the capacity to deliver GP-led care across scheduled sessions and urgent patient contacts. The work calls for effective digital systems for online consultations and modern telephony, access to local GP premises, and robust clinical governance, quality assurance, safeguarding, information governance and business continuity. Knowledge of care pathways and services across Bromley and South East London will be important. The provider must collaborate across general practice, primary care networks, NHS 111, community and acute health services, social care, mental health, pharmacy, virtual wards and voluntary organisations, and supply session-level reporting to support oversight and improvement.

How relevant is this notice?

Notice Information

Notice Title

Academic Half Day (AHD) Cover Service for Bromley General Practices - PSR Most Suitable Provider Process

Notice Description

NHS South East London Integrated Care Board is seeking to commission the provision of an Academic Half Day (AHD) Cover Service for Bromley General Practices. The commissioner is seeking a provider capable of delivering a safe, responsive and integrated urgent primary care service during agreed AHD and PLT events, ensuring continuity of patient access whilst supporting general practice workforce education and development. Under the contract, the provider will be expected to: *Deliver a GP-led service for Bromley registered patients during AHD (minimum 6) and PLT sessions (by future agreement). *Accept and manage patient demand received through diverted practice telephony systems, online consultation platforms, NHS 111 referrals and other agreed access routes. *Ensure all clinically urgent contacts are assessed and managed on the same day. *Operate a clinically led triage model using consult-and-complete principles and effective risk stratification. *Maintain capability to provide telephone, digital and face-to-face consultations, together with urgent home visits where clinically required. *Work collaboratively with Bromley General Practices to implement agreed Standard Operating Procedures for online consultations, call handling, appointment booking and urgent prescription management. *Support reduction of avoidable demand through effective triage, care navigation, signposting and feedback to practices. *Provide access arrangements that promote equity, patient safety and positive patient experience. *Maintain robust safeguarding, information governance, workforce and business continuity arrangements. *Submit detailed sessional reporting and service intelligence to support commissioner oversight, learning and continuous improvement. This notice is an intention to award a contract under the Most Suitable Provider (MSP) process ( The Health Care Services (Provider Selection Regime) Regulations 2023, Regulation 10). The contract for the Service will be awarded for a period of 1 year (12 months) with an option to extend for another 1 year (12 Months) at the sole discretion of the ICB (1+1).

Lot Information

Lot 1

The notice relates to the provision of an Academic Half Day (AHD) Cover Service for Bromley General Practices. The commissioner is seeking a provider capable of delivering a safe, responsive and integrated urgent primary care service during agreed AHD and PLT events, ensuring continuity of patient access whilst supporting general practice workforce education and development. Under the contract, the provider will be expected to: *Deliver a GP-led service for Bromley registered patients during AHD (minimum 6) and PLT sessions (by future agreement). *Accept and manage patient demand received through diverted practice telephony systems, online consultation platforms, NHS 111 referrals and other agreed access routes. *Ensure all clinically urgent contacts are assessed and managed on the same day. *Operate a clinically led triage model using consult-and-complete principles and effective risk stratification. *Maintain capability to provide telephone, digital and face-to-face consultations, together with urgent home visits where clinically required. *Work collaboratively with Bromley General Practices to implement agreed Standard Operating Procedures for online consultations, call handling, appointment booking and urgent prescription management. *Support reduction of avoidable demand through effective triage, care navigation, signposting and feedback to practices. *Provide access arrangements that promote equity, patient safety and positive patient experience. *Maintain robust safeguarding, information governance, workforce and business continuity arrangements. *Submit detailed sessional reporting and service intelligence to support commissioner oversight, learning and continuous improvement. The provider must demonstrate: * Experience of delivering urgent primary care services at scale. * Strong links with local General Practice and wider health and care partners. * The ability to mobilise and maintain an appropriately skilled workforce. * Capability to ensure access to local GP estate facilities to support patient access to care. * Effective digital capabilities including management of online consultation systems and modern telephony solutions. * Robust clinical governance and quality assurance processes. * Excellent knowledge of local care pathways and services across Bromley and South East London. The provider will be expected to work as part of Bromley's wider urgent and community care system, including General Practice, Primary Care Networks, NHS 111, community health services, acute providers, adult social care, mental health services, community pharmacy, virtual wards and voluntary sector organisation. The process being followed is a Most Suitable Provider Process under the Provider Selection Regime 2023. The contract period for the service will be one year with the option to extend for a further one year.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077cd2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092025-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85121000 - Medical practice services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
1 Dec 20262 months to go
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS South East London Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 2TZ
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI61 Bromley
Local Authority
Southwark
Electoral Ward
London Bridge & West Bermondsey
Westminster Constituency
Bermondsey and Old Southwark

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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