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EY Support Contract 2026/27

University of Greenwich

This public procurement record has 3 releases in its history.

TenderCancellation

30 Sep 2026 at 14:43

UK12 - Procurement Termination Notice
Award

29 Sep 2026 at 16:19

UK6 - Contract Award Notice
Award

29 Sep 2026 at 16:14

UK5 - Transparency Notice
Summary of the contracting process

London and South East University Group procured support for its customer relationship management (CRM) system, including all associated plugins and processes. This is a software-related services requirement, covering ongoing support across the system and its connected components. The buyer is based at the Old Royal Naval College in Greenwich. The stated delivery location is within the United Kingdom, in the area covering the Brighton and Hove and East Sussex part of the country.

The procurement was awarded to Ernst & Young LLP through a direct award without competition, below the applicable threshold. The award was dated 10 September 2026, and its gross value was £50,982. The contract period was scheduled to run from 7 October 2026 to 31 August 2027. The process is recorded as complete, with one lot. The contract is recorded as cancelled, with a final status date of 30 September 2026; no reason for the cancellation is stated in the procurement details. The recorded award remains active.

This award shows demand from London and South East University Group for specialist support of its CRM environment, including its plugins and associated processes. A credible future competitor would need practical capability in CRM support and the expertise to maintain and troubleshoot integrations and connected workflows, rather than providing general software services alone. Suppliers should be able to demonstrate capacity to support a live system across its components and to work with a university buyer. Ernst & Young LLP, recorded as a large supplier, was selected for this requirement. The process used a direct award without competition, so the outcome does not provide a tested competitive specification or evaluation criteria against which other providers can benchmark themselves. The recorded contract cancellation also means the award should be read as evidence of the buyer’s requirement, not proof that the planned service was delivered.

How relevant is this notice?

Notice Information

Notice Title

EY Support Contract 2026/27

Notice Description

Support for our CRM system and all plugins and processes.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077cdc
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092440-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£50,982 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Sep 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Sep 20263 weeks ago
Contract Period
7 Oct 2026 - 31 Aug 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Cancelled

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University of Greenwich
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GREENWICH
Postcode
SE10 9LS
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI51 Bexley and Greenwich
Delivery Location
Not specified
Local Authority
Greenwich
Electoral Ward
East Greenwich
Westminster Constituency
Greenwich and Woolwich

Supplier Information

Number of Suppliers
1
Supplier Name

Ernst & Young LLP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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