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Legal Case Management Software

Bournemouth Christchurch and Poole Council

This public procurement record has 1 release in its history.

Award

29 Sep 2026 at 16:31

Award Notice
Summary of the contracting process

Bournemouth, Christchurch and Poole Council procured a cloud-hosted legal case management system for its council services. The requirement was classified as software-related services and was intended to provide the Council with a hosted system for managing legal cases. Delivery was in Bournemouth, Christchurch and Poole, in the south of England. This was a single requirement rather than a set of separately described work packages. Civica UK Limited was selected to supply the system.

The procurement is complete and the contract was awarded to Civica UK Limited, which signed the contract on 27 September 2026. The contract value is £135,675. The awarded records identify one supplier and one lot; that lot is marked cancelled, while the award and contract are recorded as active. The Council used a direct award under the RM6259 Vertical Application Solutions framework, Business Applications lot, without publishing a competition notice. The framework permitted direct award, and the Council selected Civica as capable of meeting its requirements. Price was the stated award criterion. One bid was recorded for the lot, submitted electronically; the contract record does not provide a contract duration.

This award demonstrates demand from Bournemouth, Christchurch and Poole Council for a cloud-hosted legal case management system, procured through a framework that allows direct awards. Civica UK Limited was selected as capable of meeting the Council’s requirements, and the recorded competition consisted of one bid. Suppliers seeking to compete for a similar requirement would need to demonstrate that their hosted legal case management product meets the Council’s operational needs and can be supplied under the relevant framework route. Credibility will depend on offering a suitable business application and a competitive price, since price was the stated evaluation criterion. The purchase is a focused software requirement for legal case management, rather than a broader council IT or legal services contract.

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Notice Information

Notice Title

Legal Case Management Software

Notice Description

Provision of a cloud hosted Legal Case Management System for BCP Council.

Lot Information

Lot 1

Provision of a cloud hosted Legal Case Management System for BCP Council.

Procurement Information

Contract awarded by direct award under framework RM6259 Vertical Application Solutions, Lot 1 Business Applications. The framework permits direct award and the contract has been awarded in accordance with the framework terms and conditions. Civica UK Limited was selected as the supplier capable of meeting the Council's requirements.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077cdf
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092049-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£135,675 £100K-£500K

Notice Dates

Publication Date
29 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Bournemouth Christchurch and Poole Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BOURNEMOUTH
Postcode
BH2 6DY
Postcode Area
Bournemouth
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK63 Bournemouth, Christchurch and Poole
Delivery Location
TLK24 Bournemouth, Christchurch and Poole
Local Authority
Bournemouth, Christchurch and Poole
Electoral Ward
Bournemouth Central
Westminster Constituency
Bournemouth West

Supplier Information

Number of Suppliers
1
Supplier Name

Civica UK Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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