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2627-0030 SMS module for LBI and UK Virtual Mobile No

London Borough of Islington

This public procurement record has 1 release in its history.

Award

30 Sep 2026 at 11:52

UK7 - Contract Details Notice
Summary of the contracting process

The London Borough of Islington bought a business SMS messaging service, including an SMS module and UK virtual mobile number. The service is intended to support customer engagement through messaging channels. The requirement is for telecommunications and data transmission services, delivered in the United Kingdom. The procurement description refers to a global provider of business messaging products, while the stated usage rate is for UK SMS. The service’s charges vary with usage, so the requirement is centred on ongoing message traffic rather than a fixed quantity of SMS. The buying organisation is Islington Council.

The procurement is complete and the contract was awarded to COMMIFY UK LIMITED. The council used a below-threshold procedure; the specific method is recorded as unknown. The award covers one lot. The contract was signed on 1 April 2026 and runs from 1 April 2026 to 31 March 2027. Its stated value is £168,000 excluding VAT (£201,600 including VAT). The procurement description gives a UK SMS usage rate of £0.899 per SMS and says the contract’s total-life estimate is based on monthly averages, with the overall charge varying according to usage. The award is active, and the contract is active.

For suppliers preparing to compete for this requirement when it next returns to market, the evidence points to a need for a business-focused messaging provider able to supply an SMS module and UK virtual mobile numbers. A credible provider would need to handle usage-based SMS delivery reliably and support customer engagement through traditional and newer digital channels. The service has a defined UK usage price and an estimated annual contract scale, indicating a material recurring messaging requirement rather than an isolated messaging project. COMMIFY UK LIMITED was selected for the work, showing that a specialist commercial messaging provider was suitable for the council’s requirement. Suppliers with operational capacity for continuing SMS traffic and an integrated business messaging offer are the closest fit for this buyer’s stated need.

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Notice Information

Notice Title

2627-0030 SMS module for LBI and UK Virtual Mobile No

Notice Description

A global telecommunications service provider specialising in business messaging solutions, provides a comprehensive suite of business messaging products designed to enhance customer engagement through both traditional and next-generation digital channels. Value of this contract is variable based on usage and total life value is estimated based on monthly averages. Usage (UK) which is 0.899 per SMS.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077d69
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092296-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64210000 - Telephone and data transmission services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£168,000 £100K-£500K

Notice Dates

Publication Date
30 Sep 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Apr 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Islington
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
N1 2UD
Postcode Area
North London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
Not specified
Local Authority
Islington
Electoral Ward
St Mary's & St James'
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

Commify

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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