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Services to Support Self-Neglect and Hoarding

Hartlepool Borough Council

This public procurement record has 1 release in its history.

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30 Sep 2026 at 15:00

UK7 - Contract Details Notice
Summary of the contracting process

Hartlepool Borough Council commissioned support services for people whose hoarding affects their wellbeing and for people experiencing self-neglect. The work is community and social support, delivered in Hartlepool. The service is managed by Let’s Connect and described as a collaborative partnership involving Let’s Connect, The Big League CIC and Poolie Time Eco Time CIC. This is a targeted support service addressing the effects of hoarding and self-neglect on individuals, rather than a general social care or property-clearance contract.

The procurement is complete and the contract is active. Hartlepool Borough Council used a direct award below the threshold, without competition. Let’s Connect (Eng) Ltd was selected as supplier. The contract was signed on 21 August 2026 and runs from 1 September 2026 to 31 August 2027. Its value is £40,000 excluding VAT (£48,000 including VAT). The procurement was arranged as one lot. The published information gives no separate award date or evaluation criteria.

For suppliers assessing similar future work for Hartlepool Borough Council, this award demonstrates demand for focused support where hoarding and self-neglect affect people’s wellbeing. A credible provider would need to deliver person-centred support in this field and work effectively as part of a collaborative local partnership. The chosen arrangement was managed by Let’s Connect and involved two community organisations, showing the importance of partnership delivery for this service. The contract is modest in scale and was awarded directly without competition, so it provides evidence of the buyer’s approach as well as the service requirement. No particular accreditation, staffing level or specialist qualification is identified.

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Notice Information

Notice Title

Services to Support Self-Neglect and Hoarding

Notice Description

Services to support individuals where hoarding impacts on wellbeing and self-neglect. Contract managed by Let's Connect. Services delivered as a collaborative partnership by Let's Connect, The Big League CIC and Poolie Time Eco Time CIC.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077dc6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092458-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£40,000 Under £100K

Notice Dates

Publication Date
30 Sep 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Sep 2026 - 31 Aug 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Hartlepool Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HARTLEPOOL
Postcode
TS24 8AY
Postcode Area
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC31 Hartlepool and Stockton-on-Tees
Delivery Location
Not specified
Local Authority
Hartlepool
Electoral Ward
Victoria
Westminster Constituency
Hartlepool

Supplier Information

Number of Suppliers
1
Supplier Name

Hartlepool and East Durham Mind

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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