Payment services provider and merchant acquirer for card payments at Cheshire East Borough Council's Car Parks

Cheshire East Borough Council

This public procurement record has 1 release in its history.

Tender

01 Oct 2026 at 11:37

Summary of the contracting process

Cheshire East Council is seeking a combined payment services provider and merchant acquirer to deliver end-to-end processing for card payments at car park payment machines across the borough. The service must support three types of parking payment machine. This is a payment-processing service for council car parks, rather than a purchase of parking equipment or a general software supply. Delivery is across Cheshire East, with the council as the buyer.

The council invited offers through an open procedure. The enquiry deadline was 16 October 2026 at 12:00 noon; tenders were due by 27 October 2026 at 12:00 noon. The contract is scheduled to run from 1 February 2027 to 31 January 2030, with one possible 12-month extension to 31 January 2031. The estimated value is £400,000 excluding VAT (£480,000 including VAT). Price carries 80% of the evaluation score; quality and social value each carry 10%. Quality covers downtime and fault resolution, transaction speed and contract review meetings. Suppliers must provide relevant experience, with up to three contract examples addressing the project requirements. The award decision was due by 11 November 2026.

The requirement suits payment service providers and merchant acquirers able to deliver a combined, end-to-end card payment service across different parking machine types. Suppliers will need to demonstrate reliable processing at car parks, including efficient transactions and effective handling of faults, downtime and slow processing. Experience on relevant contracts is important: bids are assessed against examples of up to three contracts and how they meet the project’s specific requirements. The council also expects suppliers to explain how they will review performance with its staff, including quarterly account review meetings. Small and medium-sized businesses are considered suitable for this opportunity. Social value forms part of the assessment, so suppliers should be ready to set out their offer in this area. The service is borough-wide, requiring delivery across multiple council car parks.

How relevant is this notice?

Notice Information

Notice Title

Payment services provider and merchant acquirer for card payments at Cheshire East Borough Council's Car Parks

Notice Description

A tender for the provision of Combined Payment Services/ Merchant acquirer (PSP/MA) for car parking machines across Cheshire East Borough. This requirement is for an end to end payment processing service. The winning bidder must be able to provide Combined Payment Services Provider /Merchant Acquiring for 3 types of parking payment machines across the borough.

Lot Information

Lot 1

Renewal: Initial contract period is 3 years to January 2030 with 1 x 12 month extension - giving a final possible end date of January 2031

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077e76
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092760-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£400,000 £100K-£500K
Lots Value
£400,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Oct 20265 days ago
Submission Deadline
27 Oct 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Feb 2027 - 31 Jan 2030 3-4 years
Recurrence
2026-11-12

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Cheshire East Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CREWE
Postcode
CW1 2JZ
Postcode Area
Crewe
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD62 Cheshire East
Delivery Location
TLD62 Cheshire East

Local Authority
Cheshire East
Electoral Ward
Crewe Central
Westminster Constituency
Crewe and Nantwich

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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