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Home Office

This public procurement record has 1 release in its history.

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01 Oct 2026 at 13:30

Award Notice
Summary of the contracting process

The Home Office procurement concerned a fully managed IT service to operate and support the Independent Office for Police Conduct’s IT systems and infrastructure day to day. The work covered round-the-clock IT support; management of servers, Microsoft Azure cloud services and data centres; proactive system monitoring; security, patching and compliance; backup, recovery and disaster readiness; and working to the customer’s processes with regular reporting. This is managed IT operations and infrastructure support, including cloud hosting, rather than a standalone software development project. The service was intended for the Independent Office for Police Conduct in London. The procurement was organised as a single package covering the described service.

The procurement was cancelled. It used a limited procedure without prior publication of a call for competition, with the stated basis that it fell outside the scope of the relevant directive. Price was the sole stated award criterion. The only recorded award was marked unsuccessful and discontinued; no supplier was selected. No award date, awarded value or contract period is recorded, so there is no contract outcome to report. The lot itself was also marked cancelled. The process therefore ended without the advertised managed IT service being awarded through this procurement.

For managed service providers, IT infrastructure operators and cloud specialists, this procurement shows demand from the Home Office for dependable, end-to-end operational support for the Independent Office for Police Conduct. A credible competitor would need to combine 24/7 service desk and incident support with hands-on server, Azure and data-centre management. Strong monitoring and preventative maintenance, security and patch management, compliance controls, tested backup and recovery, and disaster-readiness capability are central to the requirement. Suppliers would also need to work within the customer’s operating processes and provide consistent service reporting. This is a broad, continuing service rather than a discrete technical project, so providers need the operational depth to cover infrastructure, cloud hosting and resilience together. The procurement was cancelled without an award, so it demonstrates the requirement but not a selected supplier or contract scale.

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Notice Information

Notice Title

0

Notice Description

This project is for the delivery of a fully managed IT service to run and support of the IOPC IT systems and infrastructure on a day-to-day basis. It involves: Providing 24/7 IT support Managing servers, cloud services (Azure), and data centres Monitoring systems to prevent issues before they happen Keeping systems secure, patched, and compliant Ensuring backup, recovery, and disaster readiness Working within the customer's processes and reporting regularly.

Lot Information

Lot 1

This project is for the delivery of a fully managed IT service to run and support of the IOPC IT systems and infrastructure on a day-to-day basis. It involves: Providing 24/7 IT support Managing servers, cloud services (Azure), and data centres Monitoring systems to prevent issues before they happen Keeping systems secure, patched, and compliant Ensuring backup, recovery, and disaster readiness Working within the customer's processes and reporting regularly.

Procurement Information

N/A

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077ea3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092845-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212200 - Networking, Internet and intranet software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Oct 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Cancelled
Lots Status
Cancelled
Awards Status
Unsuccessful
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Home Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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