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UHB Hybrid Mail - Synertec Collaboration - UHB / ROH / BWC / BCHC

University Hospitals Birmingham NHS Foundation Trust

This public procurement record has 1 release in its history.

Award

01 Oct 2026 at 15:50

UK6 - Contract Award Notice
Summary of the contracting process

University Hospitals Birmingham NHS Foundation Trust bought hybrid mail services for itself and the Royal Orthopaedic Hospital, Birmingham Women’s and Children’s NHS Foundation Trust, and Birmingham Community Healthcare NHS Foundation Trust. Hybrid mail combines digital document handling with physical mail delivery, covering postal services for correspondence from the four NHS organisations. The buyer is University Hospitals Birmingham NHS Foundation Trust. The service supports the organisations’ communications with patients and other recipients, with postal delivery forming part of the requirement. The award covers one lot and identifies postal services as the procured service. The named participating organisations indicate that delivery serves multiple NHS providers, rather than a single hospital site.

The procurement is complete and was awarded to Synertec Limited on 30 September 2026. It was a selective award under a framework, without a competitive call-off. The award value is £2,359,179.41 excluding VAT (£2,831,015.29 including VAT). The initial contract period runs from 1 October 2026 to 30 April 2028, with two possible 12-month renewals and an end date no later than 30 April 2030. The process had one lot, which is complete. The linked framework is identified as the route used for this award. No evaluation criteria are stated in the published procurement data.

For suppliers considering similar NHS hybrid-mail work, this award demonstrates demand for a service combining digital document processing with physical postal fulfilment across several healthcare organisations. A credible competitor would need to manage high-volume organisational correspondence, integrate digital workflows with dependable print and mail operations, and coordinate service delivery across multiple NHS providers. The selected supplier’s success under a framework also indicates that suppliers need access to the relevant framework route to compete for this type of call-off. The requirement is suited to an established provider with the operational capacity and systems to handle joined-up mail services for several organisations, rather than a supplier focused only on isolated postal jobs. The service’s use across UHB, ROH, BWC and BCHC defines the buyer group and scope to prepare for.

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Notice Information

Notice Title

UHB Hybrid Mail - Synertec Collaboration - UHB / ROH / BWC / BCHC

Notice Description

Hybrid Mail Services for UHB, ROH, BWC and BCHC provided for by Synertec

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077ef4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092985-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Award under framework
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64110000 - Postal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,359,179 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
1 Oct 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Sep 20261 weeks ago
Contract Period
1 Oct 2026 - 30 Apr 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University Hospitals Birmingham NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B15 2GW
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Edgbaston
Westminster Constituency
Birmingham Edgbaston

Supplier Information

Number of Suppliers
1
Supplier Name

SYNERTEC LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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