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Service contract & software upgrade for Bioaccord LC-MS NBMCE0881

CENTRE FOR PROCESS INNOVATION LIMITED

This public procurement record has 1 release in its history.

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02 Oct 2026 at 09:31

UK7 - Contract Details Notice
Summary of the contracting process

The Centre for Process Innovation Limited bought servicing and software upgrades for its BioAccord mass spectrometry system. The requirement covers an annual service contract, an upgrade to Waters Connect with support cover, a Process Licence upgrade and a MAP App Sequence Licence. It also includes three days of Waters personnel support for the upgrade, delivered onsite and remotely, plus half a day of familiarisation and training on software differences from a Waters Application Specialist. The purchase is part of a wider arrangement for servicing, parts and support for existing Waters mass spectrometry equipment. The buying organisation is based at the Wilton Centre in Redcar; the work relates to its BioAccord system.

The procurement is complete and the contract was awarded to Waters Limited, which also signed it. The buyer used a below-threshold limited competition. The contract was signed on 25 September 2026 and runs from 28 September 2026 to 27 September 2027. Its value is £34,016.80 excluding VAT, or £40,820.16 including VAT. The award is for one lot covering the BioAccord service and upgrade requirement. The published outcome identifies preventive maintenance, system maintenance, and machinery repair and maintenance as the service categories. The award information does not set out an evaluation method or award criteria.

For suppliers competing when the Centre for Process Innovation next buys this requirement, the relevant capability is specialist support for Waters BioAccord mass spectrometry equipment. A credible provider would need to combine annual preventive servicing with software and licence upgrades, and be able to supply the relevant Waters Connect support cover, Process Licence and MAP App Sequence Licence. The delivery model also calls for personnel able to provide several days of upgrade support across onsite and remote work, followed by practical familiarisation and software-difference training from an application specialist. The work suits a supplier with access to the appropriate product expertise, licences and support arrangements, as well as capacity to coordinate both technical upgrade work and user training for an existing laboratory system.

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Notice Information

Notice Title

Service contract & software upgrade for Bioaccord LC-MS NBMCE0881

Notice Description

We require pricing for the following: 1. Annual BioAccord Service Contract Please provide a quotation for an annual service contract for our BioAccord system. 2. BioAccord Software Upgrade and Service Contract Please provide a quotation covering the following: 1. Waters Connect Upgrade Plan, including 12 months of support cover through to 05/11/2026. 2. Process Licence Upgrade. 3. MAP App Sequence Licence. 4. Three days of labour from Waters personnel to support the upgrade, including both onsite and remote assistance. 5. Half-day familiarisation and software differences training/support delivered by a Waters Application Specialist This call off falls under Lot 2 - Servicing, Parts and Support for Existing Waters Mass Spectrometry Equipment.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077f3e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/093121-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50324100 - System maintenance services

50324200 - Preventive maintenance services

50530000 - Repair and maintenance services of machinery

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£34,016 Under £100K

Notice Dates

Publication Date
2 Oct 20264 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
28 Sep 2026 - 27 Sep 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CENTRE FOR PROCESS INNOVATION LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
REDCAR
Postcode
TS10 4RF
Postcode Area
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC32 South Teesside
Delivery Location
Not specified
Local Authority
Redcar and Cleveland
Electoral Ward
Dormanstown
Westminster Constituency
Redcar

Supplier Information

Number of Suppliers
1
Supplier Name

Waters Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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