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Tate Galleries - Provision of Membership Communication Services for Tate Members

Tate

This public procurement record has 1 release in its history.

Tender

02 Oct 2026 at 14:59

UK4 - Tender Notice
Summary of the contracting process

Tate is seeking a supplier for membership communications and fulfilment for its membership scheme. Work includes preparing and posting monthly batches of renewal letters and postcards, twice-weekly batches of welcome and renewed-member packs, and other ad hoc communications. The service must support multiple mailing segments and sophisticated personalisation. It also includes personalising membership cards onto paperboard cards for renewal and weekly mailings. This is a postal, mailing, printing and delivery service for Tate, with delivery across the United Kingdom.

Tate invited offers through an open procedure. The tender set a clarification deadline of 30 October 2026 at 12:00 UTC and a bid deadline of 6 November 2026 at 12:00 UTC. The estimated contract runs from 1 May 2027 to 30 April 2030, with an option to extend by up to two years if performance is good; the maximum period ends on 30 April 2032. The estimated value is £1.5 million excluding VAT (£1.8 million including VAT). Quality accounts for 60% of the evaluation and price for 40%. Economic and technical selection criteria apply, with details set out in the tender documents.

This requirement is suited to mailing and fulfilment businesses able to manage recurring weekly and monthly production and dispatch alongside ad hoc work. Suppliers need the operational capacity to process several mailing segments, handle complex personalisation accurately, and personalise paperboard membership cards as part of the relevant mailings. Experience coordinating print, pack assembly and postal delivery would be directly relevant to the mix of renewal correspondence, postcards and member welcome or renewal packs. The service also calls for reliable handling of repeat batches at different frequencies and the flexibility to accommodate other posted communications. Tate evaluates quality more heavily than price, so suppliers should be prepared to demonstrate the quality of their service and delivery approach as well as competitive pricing.

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Notice Information

Notice Title

Tate Galleries - Provision of Membership Communication Services for Tate Members

Notice Description

Tate is seeking to appoint a supplier to provide weekly and monthly fulfilment services for its Membership scheme. Mailings include monthly batches of renewal letters and postcards, twice-weekly batches of welcome and renewed member packs, and other ad hoc posted communications. The chosen supplier will also need to be able to handle multiple mailing segments and a sophisticated level of personalisation. Membership card personalisation (onto paperboard cards) is required as part of both renewal and weeklies mailings.

Lot Information

Lot 1

Renewal: Where contractual performance is deemed to be good, the contract may be extended up to 2 years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077feb
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/093430-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

64110000 - Postal services

79571000 - Mailing services

79823000 - Printing and delivery services

Notice Value(s)

Tender Value
£1,500,000 £1M-£10M
Lots Value
£1,500,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Oct 20264 days ago
Submission Deadline
6 Nov 20261 months to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 May 2027 - 30 Apr 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Tate
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4RG
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
Vincent Square
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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