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GP IT and Corporate IT Support for NHS Thames Valley Integrated Care Board

NHS Thames Valley Integrated Care Board

This public procurement record has 1 release in its history.

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07 Oct 2026 at 11:12

UK5 - Transparency Notice
Summary of the contracting process

NHS Thames Valley Integrated Care Board is buying GP IT and corporate IT support services. The work includes maintaining and repairing computer equipment, alongside wider IT consulting, software development, internet and support services. The service is intended to keep GP IT infrastructure and support operating reliably, while also supporting corporate IT across the merged ICB’s geographic area. The infrastructure serves a number of NHS organisations and is being moved to a third-party NHS host as part of the transition. The requirement is for a single service solution, intended to provide consistent provision across the new structure and allow resources to be shared. Delivery is in the Thames Valley area of England.

The procurement is complete and was made by direct award to Trusted Technology Partnership Ltd. The award is recorded as pending. The buyer selected the supplier because it already has a contract and presence in the cluster and experience delivering GP IT services; the direct award was also justified by the urgent need to maintain critical services through the transition and the time needed to establish longer-term regional arrangements. The contract is for 24 months, from 1 December 2026 to 30 November 2028. Its estimated core value is £9.35 million excluding VAT (£11.22 million including VAT). A contract signature milestone is scheduled for 30 October 2026. The process has one lot. The buyer plans to undertake a compliant procurement during the contract term and anticipates market engagement in spring 2027.

This award shows demand from NHS Thames Valley ICB for integrated GP and corporate IT support during a complex organisational and infrastructure transition. A credible supplier for a future requirement would need demonstrated experience supporting GP IT services and the capacity to maintain essential systems while services or hosting arrangements change. The buyer’s stated priorities point to continuity of GP infrastructure and support, protection of patient care, dependable corporate IT, and management of cyber risks. Suppliers should also be able to deliver one consistent solution across a broad NHS footprint, coordinate with a third-party NHS host, and share resources across GP and corporate IT teams. Trusted Technology Partnership’s existing presence in the cluster and relevant GP IT experience were factors in its selection, indicating the value of local operational familiarity as well as technical delivery capability.

How relevant is this notice?

Notice Information

Notice Title

GP IT and Corporate IT Support for NHS Thames Valley Integrated Care Board

Notice Description

Thames Valley Integrated Care Board are seeking to directly award GP IT and Corporate IT services under Regulation 41 direct award justifications, s13/s14 set down within Schedule 5 of the Procurement Act 2023. In June 2025 it was announced that NHS Commissioning Support Units would be disbanded and additionally in September 2025 NHS England formally approved the merger of Buckinghamshire, Oxfordshire and West Berkshire Integrated Board ("BOB") and parts of Frimley Integrated Care Board to create Thames Valley Integrated Care Board. In line with these changes to the NHS landscape, the incumbent supplier of GP IT and Corporate IT services for Thames Valley ICB will cease exist and therefore provide the service from December 2026. Thames Valley ICB has been working in collaboration with Kent & Medway ICB and Surrey & Sussex ICB to develop a model for delivering GP IT and Corporate IT services on a regional basis and this continues to be the long-term ambition once the services are stabilised. However, it has become clear that, in the timescale required, establishing a Regional Operating Model was not feasible and therefore in June 2026 Thames Valley took the view that it needed to put mitigations in place to ensure that the service can remain stable between the cessation of the CSU provision and the eventual transfer into the regional model. The infrastructure provision on which this service is based covers a wide number of NHS organisations and is being moved is being moved to a third party NHS host to ensure transitional stability. The decision to directly award is due to: * The need to put mitigations in place to manage the risks arising from the timescale to join the Regional Operating Model at its inception. * Insufficient time to conduct a robust procurement process as the merged Thames Valley ICB needs to work at pace to mitigate the service gap or material operational disruption from the CSU service cessation. * Some of the services being delivered are subject to NHS Regulation Operators of Essential Services (OES) as such ICB's are required to ensure that there is continuity of these critical health services. * Due to the merger arrangements a single solution is sought for technical reasons which will provide parity of provision across the new geographic structure, this will also lead to shared resources across the GP IT and Corporate IT service structure. * Trusted Technology Partnership has a contract and presence within the cluster currently and is experienced at delivering GP IT services. The merged Thames Valley ICB has considered the risks associated with not being able to do this direct award which include but not limited to: * GP IT infrastructure and support service lines fail due to the complex nature and timescales required to move these to new arrangements * Impact on patient care should GP IT support services be adversely impacted and fail * Management of the Corporate IT services for merged Thames Valley ICB would impact wider health service delivery. * Cyber risks The contract duration is deemed to be the minimum necessary to address the urgent requirement with a contract period of 24 months (2 years) to stabilise services. During this contract term a compliant procurement process will be undertaken. Thames Valley ICB anticipate seeking market engagement during Spring 2027[SN1.1]. Estimated core contract value for 24 months is circa PS9.35m excluding VAT. The publication of this notice marks the start of a voluntary standstill period which will run from 07/10/2026 ending midnight on 16/10/2026. No declared conflicts or potential conflicts of interest were identified during the decision-making process

Procurement Information

The decision to directly award is due to: * The need to put mitigations in place to manage the risks arising from the timescale to join the Regional Operating Model at its inception. * Insufficient time to conduct a robust procurement process as the merged Thames Valley ICB needs to work at pace to mitigate the service gap or material operational disruption from the CSU service cessation. * Some of the services being delivered are subject to NHS Regulation Operators of Essential Services (OES) as such ICB's are required to ensure that there is continuity of these critical health services. * Due to the merger arrangements a single solution is sought for technical reasons which will provide parity of provision across the new geographic structure, this will also lead to shared resources across the GP IT and Corporate IT service structure. * Trusted Technology Partnership has a contract and presence within the cluster currently and is experienced at delivering GP IT services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07825d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/094608-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

72 - IT services: consulting, software development, Internet and support

CPV Codes

50312000 - Maintenance and repair of computer equipment

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£9,350,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
7 Oct 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Dec 2026 - 30 Nov 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Thames Valley Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
OXFORD
Postcode
OX4 2PG
Postcode Area
Oxford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
Not specified
Local Authority
Oxford
Electoral Ward
Blackbird Leys
Westminster Constituency
Oxford East

Supplier Information

Number of Suppliers
1
Supplier Name

TRUSTED TECHNOLOGY PARTNERSHIP LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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