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Managed Services for Temporary Agency Resources

London Borough of Waltham Forest

This public procurement record has 1 release in its history.

Award

07 Oct 2026 at 11:21

Award Notice
Summary of the contracting process

London Borough of Waltham Forest procured managed services for temporary agency resources: a managed service arrangement for sourcing and supplying temporary agency staff. The requirement uses the MSTAR4 framework agreement through the London Collaboration agreement, established by the Eastern Shires Purchasing Organisation. The service is for Waltham Forest, London. This is recruitment and temporary staffing provision rather than a purchase of permanent recruitment services or general workforce consultancy.

The procurement is complete and was awarded to Matrix SCM Limited through a direct award from the MSTAR4 framework, without a prior competition. The contract was signed on 7 October 2026 and is active. Its value is £108 million. The stated contract start is 1 December 2026, for an initial two-year term, with options for two further two-year extensions, giving a possible total term of six years. The procurement was arranged as one lot, although that lot is marked cancelled in the tender data; the award itself is recorded as active. Price was the stated award criterion, and one bid was recorded.

For suppliers looking to compete when this requirement next reaches the market, the award demonstrates demand from Waltham Forest for a managed service covering temporary agency resources, delivered through a collaborative framework route. A credible competitor would need the operational capacity to manage agency staffing requirements at borough-wide scale, including effective supplier and candidate management and the ability to source temporary workers across the authority’s needs. Matrix SCM Limited, recorded as a large supplier, won the award, and price was the stated basis of evaluation. Suppliers should therefore be able to demonstrate cost-effective delivery of a managed temporary staffing service and experience working through framework agreements. The contract’s possible six-year term indicates a substantial, sustained service requirement rather than a one-off staffing exercise.

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Notice Information

Notice Title

Managed Services for Temporary Agency Resources

Notice Description

MSTAR4 (Managed Services for Temporary Agency Resources) framework agreement via the London Collaboration agreement, established by the Eastern Shires Purchasing Organisation (ESPO). The new contract will commence on 1 December 2026 for an initial two-year term, with the option to extend for two further periods of two years each (6 years in total).

Lot Information

Lot 1

Direct Award via MSTAR4 (Managed Services for Temporary Agency Resources) framework agreement via the London Collaboration agreement, established by the Eastern Shires Purchasing Organisation (ESPO).

Procurement Information

Direct award via MSTAR4 (Managed Services for Temporary Agency Resources) framework agreement via the London Collaboration agreement, established by the Eastern Shires Purchasing Organisation (ESPO).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078266
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/094621-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79600000 - Recruitment services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£108,000,000 £100M-£1B

Notice Dates

Publication Date
7 Oct 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Waltham Forest
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WALTHAMSTOW
Postcode
E17 4JF
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI53 Redbridge and Waltham Forest
Delivery Location
TLI53 Redbridge and Waltham Forest
Local Authority
Waltham Forest
Electoral Ward
Chapel End
Westminster Constituency
Walthamstow

Supplier Information

Number of Suppliers
1
Supplier Name

Matrix SCM

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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