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C1237-MC4

NI Water and its subsidiaries

This public procurement record has 3 releases in its history.

Award

20 Oct 2026 at 12:42

UK7 - Contract Details Notice
Award

07 Oct 2026 at 13:29

UK6 - Contract Award Notice
Award

07 Oct 2026 at 11:53

UK5 - Transparency Notice
Summary of the contracting process

Northern Ireland Water Limited procured a managed service provider to manage licensing implementation, support and maintenance for its MWM/CAR product suite, a cloud-based application. This is an IT services requirement covering the ongoing management and technical support of the software suite. The work is for Northern Ireland Water and is delivered in the United Kingdom. The contract is a single package rather than a set of separately described lots.

The procurement is complete and the contract was awarded to AMT-SYBEX Limited on 1 September 2026. Northern Ireland Water used a direct award route to record the outcome of a procurement conducted under the Utilities Contracts Regulations 2016; the notice explains that the competition included a pre-qualification stage published on 13 January 2025 and an invitation-to-negotiate stage published on 10 November 2025. The contract was signed on 17 October 2026 and runs from 17 October 2026 to 8 October 2029, with three one-year extensions available, to a maximum end date of 8 October 2032. Its value is £12,597,000 excluding VAT (£15,116,400 including VAT). It covers one lot; the available award data does not state evaluation criteria.

For suppliers seeking to compete for similar Northern Ireland Water work, this award demonstrates demand for a managed service provider able to take responsibility for licensing implementation, ongoing support and maintenance of a cloud-based MWM/CAR software suite. A credible competitor would need to show that it can manage the product licensing and deliver dependable application support and maintenance over a multi-year service period, with capacity to continue through possible extensions and to undertake additional services when required. The procurement used a competitive pre-qualification and invitation-to-negotiate process before the award was recorded, so relevant experience and the ability to participate in a staged competition are commercially pertinent. The awarded supplier was AMT-SYBEX Limited.

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Notice Information

Notice Title

C1237-MC4

Notice Description

This contract is for a provision of a Managed Service Provider, responsible for managing the licensing implementation, support and maintenance of NI Water's MWM/CAR product suite. (a cloud-based application).

Procurement Information

This notice is published to facilitate transparency of a contract award resulting from a procurement undertaken under the Utilities Contracts Regulations 2016 (as amended). Due to system restrictions arising from the transition to the current procurement notice regime, the most appropriate available notice type is being used to record the award. This publication does not represent a direct award under the current regulations but is intended solely to ensure transparency and public visibility of the award outcome. FO5 Contract notice for the PQQ was published 13th January 2025. Notice identifier: 2025/S 000-001108 Procurement identifier (OCID): ocds-h6vhtk-04cfb8 URL: https://www.find-tender.service.gov.uk/Notice/001108-2025?origin=SearchResults&p=1 Successful suppliers identified at PQQ were then invited to ITN stage which was published 10th November 2025. In accordance with Regulation 101 (1) of the Utilities Contracts Regulations 2016 (as amended), A 10 day standstill for this tender commenced on 17th August 2026 and closed on 27th August 2026. This contract was awarded on the 1st September 2026.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07827f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/098973-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£12,597,000 £10M-£100M
Contracts Value
£12,597,000 £10M-£100M

Notice Dates

Publication Date
20 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Oct 20262 weeks ago
Contract Period
17 Oct 2026 - 8 Oct 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NI Water and its subsidiaries
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BELFAST
Postcode
BT14 6TE
Postcode Area
Northern Ireland
Country
Northern Ireland
Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
Not specified
Local Authority
Belfast
Electoral Ward
Chichester Park
Westminster Constituency
Belfast North

Supplier Information

Number of Suppliers
1
Supplier Name

AMT Sybex

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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