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LTC - Support, Maintenance and Subscription for Track Record Engage (TRE)

National Highways

This public procurement record has 3 releases in its history.

Award

07 Oct 2026 at 13:47

UK7 - Contract Details Notice
Award

07 Oct 2026 at 13:23

UK6 - Contract Award Notice
Award

07 Oct 2026 at 13:08

UK5 - Transparency Notice
Summary of the contracting process

National Highways Limited procured support, maintenance and subscription for Track Record Engage (TRE), the cloud-based stakeholder and land management system used by Lower Thames Crossing Land & Property to manage its property portfolio. The requirement is for continued operation and support of this software rather than a general-purpose communications package. The procurement is classified as desktop communications software. Its stated use is tied to the Lower Thames Crossing land and property portfolio; no separate delivery location is identified.

The procurement is complete and the contract is active. National Highways made a direct award to Jacobs UK Ltd, the system’s developer and proprietor, on the stated grounds that no alternative supplier could provide the service. The award was made on 7 October 2026 and the contract was signed the same day. The contract runs from 19 October 2026 to 31 March 2028. Its value is £180,798 excluding VAT (£216,957.60 including VAT). There was one lot, covering the TRE support, maintenance and subscription. The published rationale identifies sole-supplier technical reasons; no separate scoring or comparative evaluation basis is described.

For suppliers tracking future Lower Thames Crossing land and property technology requirements, this award demonstrates National Highways’ demand for ongoing support, maintenance and subscription services for a cloud-based system managing a major infrastructure project’s property portfolio. The decisive competitive barrier here was product ownership: Jacobs developed and owns Track Record Engage, and the buyer considered there to be no alternative provider. A credible competitor for a comparable future requirement would therefore need to offer an established stakeholder and land management platform suited to a complex property portfolio, together with the ability to maintain and support it as a continuing service. The award indicates that proprietary software rights and continuity of service can outweigh competition between providers when the buyer requires a specific existing system.

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Notice Information

Notice Title

LTC - Support, Maintenance and Subscription for Track Record Engage (TRE)

Notice Description

Track Record is the system used by Lower Thames Crossing Land & Property to manage the LTC property portfolio.

Procurement Information

Track Record Engage is a cloud based digital stakeholder and land management tool developed by Jacobs. As Jacobs are the proprietors of the system and as such there is no alternative supplier to provide this service.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0782aa
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/094759-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48511000 - Desktop communications software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£180,798 £100K-£500K
Contracts Value
£180,798 £100K-£500K

Notice Dates

Publication Date
7 Oct 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Oct 20262 weeks ago
Contract Period
19 Oct 2026 - 31 Mar 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
National Highways
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B4 6GA
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

Jacobs UK Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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