This public procurement record has 1 release in its history.

Planning

08 Oct 2026 at 10:57

Summary of the contracting process

Westminster City Council intends to procure a unified software-as-a-service platform to manage its heat network portfolio. The service is expected to cover the full operating lifecycle, including end-to-end management of arrears, optimisation, regulatory compliance, development and ongoing support. The software is for heat network operations, rather than the delivery of heating infrastructure itself. The portfolio is associated with district and long-distance heating. Work is for Westminster City Council in London. This is an early market-engagement exercise to understand what providers can offer and to help shape the eventual service specification and commissioning approach. The council expects to procure the platform after engagement concludes; this process is not an invitation to tender or a pre-qualification exercise.

The process is at planning stage. Westminster City Council is seeking market feedback through a Request for Information; responses are intended to inform the sourcing strategy, specification and affordability assessment, not to evaluate tender bids. The council expects a formal procurement to follow the engagement and anticipates publishing its next notice on 28 October 2026. The RFI response date is stated as 19 October 2026, with clarification questions due by 16 October 2026; these are engagement dates, not a tender submission deadline. The estimated contract value is £300,000 excluding VAT (£360,000 including VAT). The single planned contract is expected to run from 4 January 2027 to 3 January 2029, with an extension option to 3 February 2030. No evaluation basis for a future tender is set out.

This is relevant to providers of heat-network management software, specialist SaaS platforms and associated implementation and support services. The council is particularly interested in end-to-end arrears management, operational optimisation and regulatory compliance, alongside platform development and ongoing support for a heat-network portfolio. Suppliers with integrated solutions spanning the operational lifecycle, and the capacity to support a public-sector heat network, are well placed to contribute useful feedback and prepare for the anticipated sourcing exercise. The planned contract is marked as suitable for small and medium-sized enterprises as well as voluntary, community and social enterprises. The engagement is intended to test market interest and provider capacity, so software vendors and service providers can inform how the eventual specification is shaped. The RFI is expressly separate from tendering and does not qualify participants for the future competition.

How relevant is this notice?

Notice Information

Notice Title

WCC Heat Networks Software

Notice Description

The purpose of this market engagement is to seek feedback from the Provider market in relation to the provision of a SAAS unified software platform for Heat Networks with focus on arrears such as end-to-end management, optimisation, regulatory compliance, development and support of the Westminster City Council (WCC) portfolio. This is not a call for tenders or a pre-qualification exercise but is to gain an insight into the market for Heat Networks services and to understand the level of interest and capacity of the market in relation to this future opportunity. Feedback received will be used to inform the commissioning strategy and to refine the Specification for this service. The intelligence provided will also inform internal decision making as to the affordability of the development and support service with the anticipation that this enables an informed budget for a formal sourcing exercise. This pre-market engagement exercise is seeking intelligence from the Provider Market to inform a formal sourcing activity for the unified SAAS software solutuon for the WCC Heat Network portfolio..

Planning Information

Westminster City Council is looking to procure services for the provision of a unified SAAS software platform covering the full lifecycle of heat network operation. A Request For Information (RFI) is available to complete for interested organisations. To take part in the market engagement exercise, interested organisations should complete the RFI document which is available on the councils e-procurement tool ("Jaggaer"), reference SQ_30230 - PRJ_31300 - WCC Heat Networks Metering and Billing Solution, and the link to Jaggaer can be found here: https://wcc.ukp.app.jaggaer.com/go/6203552201A116D77559. Please copy and paste onto your browser. Further information can be found on the council’s website here: https://www.westminster.gov.uk/about-council/procurement/our-esourcing-and-contract-management-solution. This questionnaire will not form part of the formal procurement process. All responses are to be submitted via Jaggaer (online procurement portal ref: SQ_30230 - PRJ_31300 - WCC Heat Networks Metering and Billing Solution, no later than 17:00 hrs (GMT)) on Monday 19th October 2026. The deadline for submitting clarification questions will be at 17:00hrs on Friday, 16th October 2026. Our expectation is that a procurement will follow on conclusion of the market engagement exercise. It is to be noted that a UK3 - Planned Procurement Notice relating to the above has also been issued. Once registered, visit this link to find out more and complete a short questionnaire: https://wcc.ukp.app.jaggaer.com/go/6203552201A116D77559

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078375
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/095074-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

09 - Petroleum products, fuel, electricity and other sources of energy

48 - Software package and information systems

71 - Architectural, construction, engineering and inspection services

72 - IT services: consulting, software development, Internet and support


CPV Codes

09323000 - District heating

09324000 - Long-distance heating

48100000 - Industry specific software package

48150000 - Industrial control software package

48170000 - Compliance software package

48420000 - Facilities management software package and software package suite

48421000 - Facilities management software package

48430000 - Inventory management software package

71321200 - Heating-system design services

72212100 - Industry specific software development services

72212170 - Compliance software development services

72212420 - Facilities management software development services and software development services suite

72212421 - Facilities management software development services

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Oct 20265 days ago
Submission Deadline
Not specified
Future Notice Date
28 Oct 20263 weeks to go
Award Date
Not specified
Contract Period
4 Jan 2027 - 3 Jan 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Westminster City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1E 6QP
Postcode Area
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Open Contracting Data Standard (OCDS)

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