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Community Healthcare Service

NHS NORFOLK AND SUFFOLK INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

AwardUpdate

08 Oct 2026 at 11:47

Award Notice
Summary of the contracting process

NHS Norfolk and Suffolk Integrated Care Board commissioned short-term bridging care to support Pathway 1 discharges from James Paget University Hospital and Great Yarmouth and Waveney community hospitals. Care Assistants provide safe support at home for medically optimised patients, for up to 72 hours while county council reablement teams arrange ongoing care. The service requires both single-assist and double-assist provision: one two-person team for double-assist cases and one single-assist team. It includes seven-day cover from 7am to 10pm, rapid mobilisation and daily coordination with acute discharge teams and social care. Delivery is in the Norfolk and Suffolk area served by the named hospitals.

The contract has been awarded to East Coast Community Healthcare CIC and is active; this is a formal modification extending existing services to cover the period before council reablement teams commence care. The award was approved on 25 September 2026. The contract was signed on 13 July 2026 and runs from 19 October 2026 to 31 March 2027. Its stated value is £270,855,397. The procurement used the Provider Selection Regime for healthcare services, rather than the Procurement Act 2023. The modification rationale is the need for additional services from the original provider. The contract covers one service lot: short-term home support for hospital discharges. No evaluation criteria are stated.

This award indicates demand from NHS Norfolk and Suffolk Integrated Care Board for rapid, short-term home support that helps patients leave hospital safely while longer-term reablement is arranged. A credible provider for a comparable requirement would need to mobilise a responsive Care Assistant workforce, sustain seven-day coverage across daytime and evening hours, and provide both single- and double-assist care. Operational capability would also need to support quick referrals and daily coordination with hospital discharge teams and local authority social care services. The requirement is for temporary bridging capacity rather than ongoing reablement: providers would need to deliver safe support for a limited period and hand over when council teams begin care. The contract was modified to extend existing services, showing the value of established delivery capacity for urgent continuity of care.

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Notice Information

Notice Title

Community Healthcare Service

Notice Description

Lot Information

Lot 1

Additional capacity required for P1 discharges. The investment provides short term bridging capacity delivered by Care Assistants to support Pathway 1 discharges from JPUH and GYW community hospitals. This capacity enables medically optimised patients to return home on the day they are ready, by providing up to 72 hours of safe, short term support until NCC/SCC reablement teams commence care. The service offers: * Flexible single assist and double assist Care Assistant capacity 1 x Double Assist Team (2 Care Assistants) 1 x Single Assist Teams (1 Care Assistant) * 7 day a week coverage, 7am until 10pm * Rapid mobilisation and responsive workforce * Daily coordination with acute discharge teams and social care

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078394
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/095130-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£270,855,397 £100M-£1B

Notice Dates

Publication Date
8 Oct 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
19 Oct 2026 - 31 Mar 2027 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS NORFOLK AND SUFFOLK INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Postcode Area
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH15 Norwich and East Norfolk
Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

East Coast Community Healthcare Community Interest Company

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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