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A Legal Case Management System

Dudley Metropolitan Borough Council

This public procurement record has 1 release in its history.

Award

08 Oct 2026 at 12:11

Award Notice
Summary of the contracting process

Dudley Metropolitan Borough Council procured a legal case management system: software to support the management of legal cases. The procurement was classified as software and information systems, with delivery in Dudley. The requirement was treated as a single package rather than separate lots. The buyer is a local authority, and the system is intended for its legal case management needs. The selected provider, Iken Business Ltd, is based in Bristol. This purchase is relevant to suppliers of legal-sector case management software and related implementation or supply services, particularly those able to serve a local authority. The available description identifies the system at a high level but does not indicate detailed functionality or technical specifications.

The procurement is complete and has been awarded to Iken Business Ltd. Dudley Metropolitan Borough Council used a limited procedure, making an approved call-off under the G-Cloud 14 framework’s cloud software lot, without a separate competition notice. One bid was recorded. The stated evaluation criterion was price. The contract was signed on 7 October 2026 and is active. Its value is £94,542. The tender had one lot, which is recorded as cancelled, while the award and contract are recorded as active; the published outcome names Iken Business Ltd as the selected supplier. No contract end date or duration is stated in the available details, so the length of the arrangement cannot be established from these facts.

This award shows that Dudley Metropolitan Borough Council buys cloud-based legal case management software through a framework call-off, and that a specialist supplier can win the requirement through this route. Suppliers competing when this requirement returns should be able to provide a fit-for-purpose legal case management system and demonstrate a credible route to supply through an appropriate public-sector framework. As the recorded evaluation basis was price, a competitive, clearly presented cost offer is commercially important. The buyer is a local authority, so suppliers should be prepared to support public-sector legal case management needs. The available description does not detail required integrations, security standards, implementation work or support arrangements; the award therefore establishes demand for the system category, rather than a more specific technical capability profile.

How relevant is this notice?

Notice Information

Notice Title

A Legal Case Management System

Notice Description

A legal case management system

Procurement Information

Approved call off via Call-Off Contract under G Cloud 14 (Lot 2 Cloud Software) Ref: 9735

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0783a0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/095151-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

48900000 - Miscellaneous software package and computer systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£94,542 Under £100K

Notice Dates

Publication Date
8 Oct 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Dudley Metropolitan Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DUDLEY
Postcode
DY1 1HF
Postcode Area
Dudley
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG36 Dudley
Delivery Location
TLG36 Dudley
Local Authority
Dudley
Electoral Ward
St. James's
Westminster Constituency
Dudley

Supplier Information

Number of Suppliers
1
Supplier Name

Iken Business Limited

Further Information

Notice URLs

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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