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Spoken Interpretation, Translation and Transcription Services

UNIVERSITY HOSPITALS COVENTRY AND WARWICKSHIRE NHS TRUST

This public procurement record has 2 releases in its history.

Award

22 Oct 2026 at 09:13

UK6 - Contract Award Notice
Award

09 Oct 2026 at 11:16

UK5 - Transparency Notice
Summary of the contracting process

University Hospitals Coventry and Warwickshire NHS Trust is buying spoken interpretation, translation and transcription services, including related spoken-language requirements, to support the Trust and its patients. The work is a language-services contract covering interpretation, translation and transcription (CPV 79530000). The buying organisation is based in Coventry; the services are for the Trust and its patients. The procurement is presented as one combined requirement rather than separate service lots, bringing the spoken-language services together under a single contract.

The procurement is complete and has been awarded to Word360. The Trust used a direct award, explaining that its preferred supplier could demonstrate it could meet the needs of the Trust and its patients. The award was dated 9 October 2026 and has a gross value of £3.36 million, with a net value of £2.8 million. The contract period runs from 3 November 2026 to 31 October 2028, with two optional 12-month extensions and a maximum end date of 31 October 2030. The award is recorded as pending, and a contract signature was scheduled for 3 November 2026. The procurement comprised one lot, marked as suitable for SMEs and voluntary, community and social enterprises.

For suppliers assessing this buyer’s future language-services requirement, the award shows demand for a combined service covering spoken interpretation, translation and transcription, with additional spoken-language needs. A credible competitor would need to demonstrate that it can meet the Trust’s requirements and support its patients across these services. The buyer’s stated reason for selecting Word360 was its ability to demonstrate that fit, rather than a published scoring formula. The single-lot structure indicates that the requirement was procured as one combined package, so suppliers would need the breadth and capacity to deliver the service mix together, or a delivery model that provides the same coverage. The lot was considered suitable for smaller businesses and voluntary, community and social enterprises.

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Notice Information

Notice Title

Spoken Interpretation, Translation and Transcription Services

Notice Description

Spoken Interpretation, Translation and Transcription Services and additional relevant spoken requirements.

Procurement Information

Preferred supplier who can demonstrate they can meet the needs of the Trust and its patients

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07847c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/099770-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79530000 - Translation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,800,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
22 Oct 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 Oct 20262 weeks ago
Contract Period
3 Nov 2026 - 31 Oct 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY HOSPITALS COVENTRY AND WARWICKSHIRE NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COVENTRY
Postcode
CV2 2DX
Postcode Area
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
Not specified
Local Authority
Coventry
Electoral Ward
Henley
Westminster Constituency
Coventry East

Supplier Information

Number of Suppliers
1
Supplier Name

Word360 Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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