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Wirral Restorative Justice & Mediation Service

Wirral Council

This public procurement record has 1 release in its history.

Tender

09 Oct 2026 at 12:36

UK4 - Tender Notice
Summary of the contracting process

Wirral Council’s Community Safety Service is commissioning a borough-wide restorative justice and mediation service. The provider will help resolve conflict, repair harm, improve community relationships and reduce anti-social behaviour and community tensions. Work includes handling referrals from multiple routes; providing safe, impartial mediation and restorative justice; tailoring interventions to participants; and facilitating direct and indirect restorative processes. The service also covers neighbour disputes, community conflict, community-based restorative approaches and problem-solving. Delivery is across the Borough of Wirral, working with the Council, Merseyside Police and partner agencies. This is a community and social work service focused on victims and participants, with outcomes intended to benefit both individuals and local communities.

The Council invited offers through a below-threshold open competition. The tender was published with one lot, and evaluation weights service quality at 80% and price at 20%. The enquiry deadline was 26 October 2026 at 12:00 UTC; submissions were due by 29 October 2026 at 12:00 UTC. The contract is scheduled to run from 1 January to 31 December 2027, with an option to extend for up to two further years in annual increments. The estimated value is £45,000 excluding VAT (£54,000 including VAT). The service must be fully operational and ready to receive referrals from the contract start.

The opportunity suits providers with demonstrated restorative justice and mediation experience, including organisations able to meet Restorative Justice Council standards and guidance. Delivery calls for a trauma-informed, person-centred and victim-focused approach, robust assessment, safeguarding and risk management, and the ability to manage referrals from multiple pathways. Suppliers need to offer a range of tailored restorative interventions, address anti-social behaviour, neighbour disputes and community tensions, and work effectively with the Council, Merseyside Police and partner agencies. They must monitor performance and show positive outcomes for participants and communities. The requirement is marked as suitable for small and medium-sized enterprises and voluntary, community and social enterprises.

How relevant is this notice?

Notice Information

Notice Title

Wirral Restorative Justice & Mediation Service

Notice Description

Wirral Borough Council's Community Safety Service seeks to commission a suitably qualified and experienced provider to deliver a Restorative Justice (RJ) and Mediation Service across the Borough of Wirral. The Council require a high-quality, victim-focused Restorative Justice and Mediation Service that supports the resolution of conflict, repairs harm, improves community relationships and contributes to the reduction of anti-social behaviour and community tensions. The successful provider will be expected to deliver services in accordance with current Restorative Justice Council (RJC) standards and guidance and adopt a trauma-informed, restorative and person-centred approach throughout service delivery. RJC Practice Guidance 2020 As a minimum, the successful provider must be able to: * Manage referrals from multiple referral pathways. * Deliver a safe, impartial and effective restorative justice and mediation service. * Demonstrate adherence to Restorative Justice Council Best Practice Guidance. * Deliver interventions that are tailored to the needs and circumstances of participants. * Undertake robust assessments, safeguarding procedures and risk management processes. * Facilitate a range of restorative interventions, including direct and indirect restorative processes. * Support the resolution of anti-social behaviour, neighbour disputes and community conflict. * Deliver community-based restorative approaches and community problem-solving interventions. * Work collaboratively with Wirral Borough Council, Merseyside Police and partner agencies. * Monitor service performance and demonstrate positive outcomes for participants and communities. The successful provider must ensure the service is fully operational and prepared to receive referrals from the commencement date of the contract.

Lot Information

Lot 1

Renewal: with the option to extend for a further 2 years in annual increments.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0784b9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/095642-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

85 - Health and social work services

CPV Codes

75200000 - Provision of services to the community

85300000 - Social work and related services

Notice Value(s)

Tender Value
£45,000 Under £100K
Lots Value
£45,000 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Oct 20263 days ago
Submission Deadline
29 Oct 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jan 2027 - 31 Dec 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Wirral Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WALLASEY
Postcode
CH44 8ED
Postcode Area
Chester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD74 Wirral
Delivery Location
TLD74 Wirral
Local Authority
Wirral
Electoral Ward
Seacombe
Westminster Constituency
Wallasey

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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