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T.4614-QQ Cemetery Management System

Torfaen County Borough Council

This public procurement record has 1 release in its history.

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12 Oct 2026 at 17:25

UK7 - Contract Details Notice
Summary of the contracting process

Torfaen County Borough Council procured a cloud-based cemetery management system to improve efficiency, accuracy, automation, access to data and customer experience. The system is intended to support both office staff and external teams, connect with existing processes, and reduce reliance on manual and paper-based workflows. The requirement is for cemetery management software and associated services, rather than cemetery maintenance or grounds work. Delivery is for the council in Torfaen, Wales.

The procurement is complete and the contract has been awarded to GSS (NI) Ltd, trading as PlotBox. The council used a below-threshold limited competition. The contract was signed on 1 May 2026 and runs from 31 May 2026 to 30 May 2029, with an optional 12-month extension, to a maximum end date of 30 May 2030. Its value is £44,123 excluding VAT (£52,947 including VAT). There was one lot. The published details do not set out separate evaluation criteria or their weighting.

This award demonstrates demand from Torfaen County Borough Council for specialist cemetery management software delivered as a cloud-based service. A credible competitor would need a system that supports both office-based and external teams, integrates with the council’s existing processes, and helps automate work while improving data accuracy, access and customer experience. Reducing paper-based and manual processes is central to the requirement. Suppliers with relevant cemetery-management product capability and the ability to provide a working, integrated service at a modest, single-council scale are best placed to compete when this requirement next comes to market. PlotBox, an SME, was selected through limited competition, showing that a specialist supplier can deliver this type of council requirement.

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Notice Information

Notice Title

T.4614-QQ Cemetery Management System

Notice Description

Torfaen County Borough Council seeks to procure a modern, cloud based cemetery management system that improves efficiency, accuracy, automation, data access, and customer experience. The system must support both office and external teams, integrate with existing processes, and reduce reliance on manual or paper based workflows.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078612
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/096304-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98371110 - Cemetery services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£44,123 Under £100K

Notice Dates

Publication Date
12 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 May 2026 - 30 May 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Torfaen County Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TORFAEN
Postcode
NP4 0LS
Postcode Area
Newport
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL53 Gwent Valleys
Delivery Location
Not specified
Local Authority
Torfaen
Electoral Ward
Panteg
Westminster Constituency
Torfaen

Supplier Information

Number of Suppliers
1
Supplier Name

GSS NI

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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