Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Foundation in Human-Centred Design (CPUX-F) - Training and Certification

Department for Work and Pensions

This public procurement record has 1 release in its history.

Award

13 Oct 2026 at 09:53

UK7 - Contract Details Notice
Summary of the contracting process

The Department for Work & Pensions purchased remote Foundation in Human-Centred Design (CPUX-F) training and certification from GAIN UX Training. The course introduces usability and user experience, including usability principles, analysis of the context of use, observation and interviews, personas and scenarios, and gathering and prioritising user requirements. It also covers user interaction design, prototypes, usability testing and other evaluation methods. The training is based on content from the International Usability and User Experience Qualification Board. Delivery is remote, with the service specified for locations across England. This is a staff training service rather than a software development or design delivery contract.

The procurement is complete: THIS IS GAIN LTD was selected and the contract is active. It was awarded by direct award below the relevant threshold, without competition. The contract was signed on 13 October 2026 and runs from 14 October 2026 to 13 April 2027. Its value is £12,950 excluding VAT, or £15,540 including VAT. The procurement was for one lot, covering the training and certification service. The published procurement information gives no evaluation criteria or selection basis beyond the direct, non-competitive route.

For a future requirement from the Department for Work & Pensions, a credible supplier would need to deliver structured remote training in human-centred design and usability, aligned with recognised CPUX-F content and capable of preparing learners for certification. The selected course spans the full user-centred design cycle: researching users and their context, translating findings into user needs and requirements, designing and prototyping interactions, and evaluating usability through testing and other methods. Providers would need trainers and course materials able to cover both foundational principles and practical techniques, including interviews, personas, scenarios, questionnaires, heuristic evaluation and requirement prioritisation with users. The purchase demonstrates demand for a focused, short-duration staff training service delivered across England, rather than a broader design consultancy engagement.

How relevant is this notice?

Notice Information

Notice Title

Foundation in Human-Centred Design (CPUX-F) - Training and Certification

Notice Description

Foundation in Human-Centred Design (CPUX-F) - Training and Certification. GAIN UX Training - Foundation in Human-Centred Design (CPUX-F) - Training and Certification The course is based on content from the International Usability and User Experience Qualification Board (UXQB) and is delivered remotely. The course provides an introduction to usability and user experience in the areas of: * Usability principles and guidelines * Understanding and defining the context of use: o Procedures for analysis o Observation o Interviews o Personas o Scenarios o User groups * How to gather and specify user requirements * Describing user interactions: o Design o Low and high-fidelity prototypes o Dialogue principles o Heuristics o Guidelines o Best-practice error messaging * Usability testing and other evaluation methods o A step-by-step approach to running a usability test o Typical errors o Heuristic evaluation o Questionnaires * Interviews o Personas o Scenarios o User group profiles * Systematically deriving user needs from context of use descriptions o Differentiate between types of user needs o Apply quality factors for user needs o Recognise user needs in context of use information o Formulate user needs so that enables requirements can be derived * Deriving, specifying, structuring and prioritising user requirements o Validate user requirements with users o Use of a structured scheme for prioritisation o Ranking the relevance of user requirements together with users Processed by SSCL

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078634
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/096379-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80511000 - Staff training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£12,950 Under £100K

Notice Dates

Publication Date
13 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
14 Oct 2026 - 13 Apr 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Department for Work and Pensions
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9NA
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

This is Gain Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...